Privacy Policy

1. Introduction

Welcome to VeritasLinks AI Perception Benchmark & Remediation Platform. This Privacy Policy explains how VeritasLinks ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you use our website at veritaslinks.com and its subdomains (the "Platform") to run AI Perception Audits, Generative Engine Optimization (GEO) reports, AI Focus Groups, VeritasScore calculations, Digital Footprint analysis, and remediation content generators.

This Privacy Policy describes how we process personal information to deliver private AI visibility audits and fixes. Your use of the Platform is also subject to our Terms of Service. If you do not agree with this Privacy Policy, please do not use the Platform.

2. Information We Collect

We collect the following categories of information in connection with the Platform:

2.1 Information You Provide to Us

We may collect information you provide directly to us, including:

• name, email address, and account information;
• authentication information received through Google or other supported social login;
• company website URL and any additional business details you submit to initiate an audit;
• communications you send to us, including support requests and other correspondence;
• token purchase and transaction-related information, provided that payment card information is processed by our payment processor and not stored by us except as necessary to confirm payment status, prevent fraud, or maintain transaction records.

2.2 Information We Collect Automatically

We may automatically collect certain information about your device and use of the Platform, including:

• IP address;
• browser type and settings;
• device type, operating system, and technical identifiers;
• pages viewed, time spent, clicks, navigation paths, and feature interactions;
• referral URLs and general traffic source information;
• cookie, pixel, tag, log, and similar technology data.

2.3 Information We Collect from Public Sources

We may collect publicly available information from public websites, mentions, reviews, and similar sources solely to perform Digital Footprint aggregation for the company website URL you provide. This includes public mentions, sentiment signals, content, and positioning data that feed GEO audits, AI Focus Groups, VeritasScore, and remediation generators.

To the extent publicly available information we collect constitutes personal information under applicable law, we process it in accordance with this Privacy Policy and delete it after report generation unless you request retention.

2.4 Categories of Personal Information

Depending on how you use the Platform, we may collect the following categories of personal information:

• identifiers, such as name, email address, IP address, and account identifiers;
• commercial information, such as records of purchases and transaction metadata;
• internet or other electronic network activity information, such as browsing activity and usage data;
• professional or employment-related information, to the extent included in company or account profiles;
• user-submitted content and communications;
• inferences derived from activity on the Platform for analytics, fraud prevention, service improvement, or account administration.

2.5 Cookies and Similar Technologies

We use cookies, pixels, tags, web beacons, and similar technologies to operate the Platform, remember preferences, analyze usage, measure performance, detect fraud, and deliver private audit reports. These technologies may include:

• essential cookies;
• analytics cookies;
• functional cookies.

We do not use advertising or marketing cookies.

3. How We Collect Information

3.1 Direct Collection

We collect information directly from you when you:

• Register an account or submit a company website URL to run an audit
• Purchase tokens or paid services
• Sign in using Google or other social authentication
• Communicate with us via email or other methods

3.2 Automated Collection

We collect information automatically through:

• automated tools that collect publicly available business information from public internet sources;
• cookies, pixels, tags, server logs, and similar technologies;
• analytics and measurement tools; and
• technical logs used to operate, secure, and improve the Platform.

3.3 Third-Party Sources

We may receive information about you from third parties, including:

• Social login providers (e.g. Google) when you use their authentication services
• Public websites, review platforms, and directories that we use for Digital Footprint aggregation, GEO audits, and AI Focus Group analysis

4. How We Use Your Information

We use personal information only for the purposes described in this Privacy Policy and as reasonably necessary and proportionate to provide, maintain, secure, improve, and operate the Platform, comply with legal obligations, and protect our rights, users, and the public.

We use the information we collect for various purposes, including:

4.1 Providing and Improving the Platform

• Running private GEO audits, AI Focus Groups, Digital Footprint analysis, and VeritasScore calculations
• Generating remediation content (blog posts, videos, landing pages, FAQ modules)
• Processing token purchases and delivering white-label reports
• Authenticating users and maintaining secure accounts
• Improving and optimizing our Platform functionality and user experience
• Developing new generators and LLM integrations

4.2 Communications

• Delivering private audit reports and VeritasScore updates
• Sending notifications about report readiness and token balance
• Sending service updates, news, and marketing communications
• Responding to your inquiries and support requests

4.3 Analytics and Research

• Analyzing user behavior and engagement to improve our Platform
• Generating aggregated statistics about audits, usage, benchmarking, and platform analytics
• Conducting market research and trend analysis
• Testing and developing new features and functionality

4.4 Legal and Security Purposes

• Detecting and preventing fraud, spam, and abuse
• Enforcing our Terms of Service and other policies
• Complying with legal obligations and responding to legal requests
• Protecting the rights, property, and safety of VeritasLinks, our users, and the public

4.5 Prohibited Content and Use

You are strictly prohibited from using VeritasLinks to generate, request, or create any of the following:

• sexually explicit, pornographic, adult, or NSFW content;
• any material that depicts sexual acts, nudity, erotic themes, or suggestive poses;
• content intended for adult entertainment or sexual gratification.

This prohibition applies to all features, including automated video generation, image creation, and any other visual or textual output. VeritasLinks actively filters and blocks any attempt to generate prohibited content. Any violation will result in immediate account suspension or termination.

5. How We Share Your Information

We may share your information with third parties in the following circumstances:

5.1 Public Display

Our primary product is private reports, statistics, benchmarking, and recommendations; you may share reports at your discretion. Company data and reports are not displayed publicly by default. If you use optional features such as a public company profile or GEO-based landing page, the information you choose to include in those features may be displayed publicly.

5.2 Service Providers and Processors

We may disclose personal information to service providers, contractors, and processors that perform services on our behalf or support the operation of the Platform, including:

• authentication providers;
• payment processors;
• email and communications service providers;
• analytics and measurement providers;
• hosting, cloud infrastructure, storage, and content delivery providers;
• security, fraud-prevention, and abuse-monitoring providers;
• LLM providers (OpenAI, Anthropic, Perplexity, Grok/xAI, and others) solely for running GEO audits and AI Focus Groups;
• customer support and operational service providers.

These parties are authorized to use personal information only as necessary to provide services to us, as otherwise permitted by law, or as described in their own privacy terms where they act independently.

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to enforce our Terms of Service, protect our rights or property, prevent wrongdoing, or protect the personal safety of users or the public.

5.4 Business Transfers

If VeritasLinks is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Platform of any change in ownership or uses of your information.

5.5 With Your Consent

We may share your information with other third parties when we have your consent to do so.

5.6 No Sale or Sharing of Personal Information

VeritasLinks does not sell or share personal information as those terms are defined under applicable California law.

6. Data Storage and Security

6.1 Data Storage

We store and process information using hosting, cloud, database, communications, and application infrastructure used to operate the Platform.

6.2 Security Measures

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information appropriate to the nature of the information and the context of processing.

6.3 Security Limitations

No method of transmission over the internet or method of electronic storage is completely secure. Accordingly, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and notifying us promptly of any suspected unauthorized access or use.

7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide and maintain the Platform, manage accounts, audit reports, shared reports, generated content, and (if applicable) optional public profile data, process transactions, communicate with users, prevent fraud and abuse, comply with legal obligations, resolve disputes, enforce agreements, and maintain appropriate business and security records.

We may retain different categories of information for different periods depending on the nature of the information, the purpose for which it was collected, legal requirements, operational needs, backup and disaster recovery practices, and the need to detect or prevent fraud, abuse, or security incidents.

Where appropriate, we may delete, de-identify, aggregate, or anonymize information.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your information. These rights may include:

8.1 Access and Correction

You can access and update your account information and data used for audits (e.g., company website URL) through your account on our Platform. If you use optional public profile or landing page features, you can update that information where the Platform allows. If you cannot access certain information, you may contact us to request access or corrections.

8.2 Deletion, Review, and Correction Requests

You may request deletion of your account information, reports, or generated content by contacting us at info@veritaslinks.com, subject to verification of your identity and authority to make the request and subject to applicable legal exceptions. We will delete Digital Footprint data and private reports upon valid request.

8.3 Email Communications

You can unsubscribe from non-essential emails (e.g., marketing newsletters) by clicking the unsubscribe link in those emails or by contacting us. However, you cannot opt out of transactional emails (e.g., report delivery, token balance notifications) that are necessary for the operation of your account.

8.4 Cookies and Tracking

Most web browsers allow you to control cookies through their settings. You can typically delete or reject cookies, but this may affect the functionality of our Platform. You can control certain cookies through your browser settings and, where available, through any cookie or privacy preference tools we may provide.

8.5 Do Not Track and Global Privacy Control

Some browsers offer a "Do Not Track" setting. Because there is no consistent industry standard for recognizing or honoring Do Not Track signals, the Platform may not respond to them.

Where required by applicable law, we recognize and process Global Privacy Control ("GPC") signals as opt-out requests for the sale or sharing of personal information.

8.6 California Privacy Notice

If you are a California resident, you may have the following rights under applicable California privacy law, subject to certain exceptions and verification requirements:

• the right to know and access the categories and specific pieces of personal information we have collected about you;
• the right to know the categories of sources from which personal information is collected;
• the right to know the business or commercial purposes for collecting, using, disclosing, selling, or sharing personal information;
• the right to know the categories of third parties to whom personal information is disclosed;
• the right to request deletion of personal information;
• the right to request correction of inaccurate personal information;
• the right to opt out of the sale or sharing of personal information, if applicable;
• the right to limit the use and disclosure of sensitive personal information, if applicable; and
• the right not to receive discriminatory treatment for exercising applicable privacy rights.

To exercise any applicable privacy rights, please contact us at info@veritaslinks.com. We may take steps to verify your identity before processing a request. You may also designate an authorized agent to submit a request on your behalf, subject to applicable verification requirements.

We collect, use, disclose, and retain personal information as described in this Privacy Policy.

8.7 European Economic Area and UK Rights

If you are located in the European Economic Area or the United Kingdom, you may have rights under applicable data protection law, including rights of access, rectification, erasure, restriction, objection, and, where applicable, portability. You may also have the right to lodge a complaint with your local supervisory authority. To exercise applicable rights, contact us at info@veritaslinks.com.

9. International Data Transfers

VeritasLinks is based in the United States, and we may process and store information in the United States and other countries where we or our service providers operate. These countries may have data protection laws that differ from those in your jurisdiction. Where required by applicable law, we will implement appropriate safeguards for cross-border transfers of personal information.

10. Third-Party Services

The Platform may integrate with third-party services that independently collect, receive, or process information in connection with their services. For example:

10.1 Authentication Services

We may use Google and other social login providers to authenticate users and receive basic account information associated with your login.

10.2 Payment Processing

We may use one or more payment processors to process transactions, detect fraud, and maintain payment-related records.

10.3 Email and Communications

We may use Postmark or similar providers to send transactional or operational communications and to manage deliverability, bounce handling, and unsubscribe requests.

10.4 Analytics and Measurement

We may use Google Analytics and similar providers to measure traffic, understand usage patterns, improve performance, and support Platform analytics.

Your interactions with third-party services are governed by the privacy policies and terms of those third parties, not this Privacy Policy.

11. Children's Privacy

The Platform is intended for businesses, agencies, and professional users and is not intended for children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this Privacy Policy and provide additional notice where required by applicable law. Changes will apply prospectively from the effective date of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: info@veritaslinks.com

By using the Platform, you acknowledge that you have read and understood this Privacy Policy.