Zesh Solutions Review: A Call Center That Actually Gets Results

Picture this: You’re running a business in mortgage sales, tax settlements, or solar energy, and you need a call center that doesn’t just dial numbers—it drives real conversations and conversions. That’s where Zesh Solutions comes in.

I recently had the chance to work with Zesh for a mortgage outbound campaign, and I was genuinely impressed by their professionalism, efficiency, and ability to adapt to my business’s needs. With over 200 trained agents specializing in high-stakes industries, they’re not just another call center—they’re a strategic partner.

Quality of Service: Skilled Agents Who Know Their Stuff

One of the biggest concerns with call centers is whether the agents actually understand the industry they’re calling for. Zesh’s team isn’t just reading scripts—they’re trained in mortgage sales, tax settlements, and solar energy, so they can handle objections and engage prospects intelligently.

During my campaign, I noticed that their agents had a strong grasp of mortgage terminology and were able to qualify leads effectively. They weren’t robotic; they sounded confident and knowledgeable, which made a huge difference in response rates.

Scalability & Flexibility: Ready When You Need Them

Whether you need a small team for a targeted campaign or a full-scale outbound push, Zesh can scale up or down quickly. Their 200+ agent workforce means they can handle sudden spikes in demand without sacrificing quality.

I appreciated that they didn’t lock me into rigid contracts. Instead, they tailored their approach based on my campaign’s performance, adjusting call volumes and strategies as needed.

Results-Driven Approach: More Than Just Calls

Zesh doesn’t just make calls—they track, analyze, and optimize. Their reporting was detailed, giving me insights into conversion rates, call durations, and lead quality. This wasn’t just busywork; their data helped refine my sales approach.

One minor critique? While their follow-up process was solid, I would’ve loved even more granular breakdowns of prospect objections to fine-tune messaging further.

Customer Support: Responsive & Proactive

Unlike some call centers where you’re left waiting for updates, Zesh’s account managers were proactive. They checked in regularly, provided performance summaries, and were quick to address any concerns. It felt like a true partnership rather than a transactional service.

Pros:

✔ Industry-savvy agents – No generic scripts; they know mortgage, tax, and solar sales inside out.
✔ Scalable workforce – Need 10 agents or 100? They adjust seamlessly.
✔ Transparent reporting – Real-time insights to refine campaigns.
✔ Responsive management – No ghosting; they’re on top of communication.

Cons:

❌ Could dive deeper into objection analytics – More detailed breakdowns would be a plus.
❌ Not the cheapest option – You get what you pay for, but budget-conscious businesses may need to weigh ROI.

Final Thoughts

If you’re tired of call centers that just go through the motions, Zesh Solutions is a refreshing change. Their expertise in mortgage, tax, and solar sales sets them apart, and their commitment to results—not just call volume—makes them a strong partner.

Would I work with them again? Absolutely. They delivered where others fell short, and that’s what matters most.