Van West Media Review: A Full-Service Internet Marketing Powerhouse

Van West Media is a full-service design, support, and consulting agency specializing in internet marketing, web development, and branding solutions for small to mid-sized businesses. Their expertise spans SEO, website design, digital marketing, and brand scalability, helping businesses enhance their online presence and drive revenue growth.

With a hands-on approach, Van West Media tailors its services to meet client needs, whether it’s rebranding, increasing website traffic, or improving user experience. But how do real clients feel about their services? Let’s dive into the pros, cons, and overall performance based on verified customer experiences.

Pros: What Customers Love About Van West Media

1. Significant Boost in Website Traffic & SEO Performance

One of the most praised aspects of Van West Media is their ability to dramatically increase website traffic. A client reported:

"Our website traffic used to be 5,000 a month, and we had a high bounce rate. After engaging with Van West Media, we received 25,000–30,000 views per month."

Another client noted:

"Van West built us a great new website and took care of our SEO. In the year-plus that's passed, we've gained a lot of new clients, and I think the branding work we did with Van West played a big part."

This demonstrates their strong SEO and digital marketing strategies, which directly contribute to business growth.

2. Strong Project Management & Responsiveness

Clients frequently highlight Van West Media’s organization, communication, and follow-up. One reviewer said:

"They were super responsive, and their follow-up was impeccable. The communication between our teams was excellent."

Another added:

"We used Basecamp to collaborate, and they provided a point person for each task. Our point person provided feedback and communicated effectively."

Their structured workflow ensures smooth project execution, making them a reliable partner for businesses needing timely and efficient digital solutions.

3. Flexibility & Customization in Web Development

Unlike rigid agencies, Van West Media adapts to client preferences, even when last-minute changes arise. A client shared:

"Due to our internal deficiencies, it was difficult for us to develop a website. However, Van West Media displayed flexibility in working with us despite our request for a different CMS."

Another client appreciated their design expertise:

"We are designers ourselves, so we’re highly opinionated. I’m sure we frustrated them with constant revisions, but they remained professional and ensured we were happy."

This adaptability makes them ideal for businesses with specific branding or technical requirements.

4. Hands-On Leadership & Personalized Support

Many clients praised Shad (the CEO) for his direct involvement:

"Shad was a great hands-on owner. As a fellow business owner, I appreciated his vision and leadership."

Another mentioned:

"We work directly with the CEO, who gives us quick resolutions and attention to our needs."

This personalized, high-level engagement sets them apart from larger, impersonal agencies.

Cons: Areas Where Van West Media Could Improve

1. Occasional Communication Gaps During Launches

While most clients praised their project management, some noted minor hiccups during website launches:

"We had a hiccup with the site’s launch—some typos and mobile responsiveness issues. It felt rushed at first, but they fixed it quickly after we raised concerns."

Another client mentioned:

"There were times when I advised a change, but it wasn’t implemented correctly due to internal communication gaps."

While they resolve issues promptly, ensuring consistent quality control before launch could further enhance client satisfaction.

2. Social Media Spending Efficiency

One client suggested:

"Van West could strive to find ways to conserve/improve spending on social media."

This indicates that while their social media marketing is effective, optimizing budget allocation could be an area for refinement.

Final Verdict: Is Van West Media Worth It?

Strengths:

✅ Massive traffic & SEO improvements
✅ Excellent project management & communication
✅ Flexible, customized solutions
✅ Hands-on leadership & quick support

Weaknesses:

⚠ Minor launch hiccups (needs better pre-launch QA)
⚠ Could optimize social media ad spending

Who Should Hire Van West Media?

✔ Small to mid-sized businesses needing branding, SEO, or web development
✔ Companies that want personalized, CEO-level service
✔ Businesses looking for fast, measurable growth in online visibility

Final Rating: 4.7/5

Van West Media delivers exceptional results in digital marketing and web development, with most clients reporting significant business growth. While minor improvements in internal communication and launch processes could enhance their service, their responsiveness, expertise, and flexibility make them a top-tier choice for businesses aiming to dominate their online presence.

Recommendation: If you need a reliable, results-driven agency, Van West Media is a strong contender—just ensure you communicate your expectations clearly from the start.