Third and Grove Review: A Deep Dive into Their Digital Expertise

Introduction

Third and Grove (TAG) is a full-service digital agency specializing in strategic consulting, design, and development for platforms like Drupal, WordPress, Shopify, and Contentful. Their team combines creativity with technical prowess to build high-performing digital experiences tailored to client needs. Clients praise their collaborative approach, deep industry knowledge, and ability to simplify complex CMS systems—making them a go-to partner for brands seeking scalable, user-friendly solutions.

Pros and Cons of Working with Third and Grove

Strengths

1. Seamless Project Management & Communication

Clients highlight TAG’s transparent workflows and proactive communication:

• "We have weekly status calls, shared docs, and Slack access—everything stays on track."
• "Their project managers act like an extension of our team, anticipating roadblocks."
• Tools like Jira, Confluence, and Sprout Social keep collaborations organized.

2. Empowering Non-Technical Users

TAG’s documentation and training stand out:

• "They taught me to handle CMS updates without coding—saving us time and money."
• "Their tutorials let us make quick edits independently."

3. Strategic Impact & Performance

Several clients reported measurable improvements:

• 50% mobile traffic increase post-redesign.
• Higher engagement and lead generation with optimized UX.
• "Our CEO loved the global scalability—we expanded from 4 to 42 websites!"

4. Flexibility and Problem-Solving

• "They pivoted fast when challenges arose, delivering creative fixes."
• "Their engineers became thought partners, guiding our nonprofit’s tech decisions."

Areas for Improvement

1. Occasional Timeline Hiccups

A few clients noted minor delays near launch dates:

• "Priorities got confusing as deadlines approached, but they resolved issues quickly."

2. Project Management for Smaller Tasks

• "Larger projects ran smoothly, but smaller tasks needed clearer oversight."

Standout Features

Comprehensive Service Offerings

TAG isn’t just a dev shop—they provide:

• Analytics and strategy consulting.
• Design teams that align with brand vision.
• Post-launch support (e.g., maintenance, training).

Client-Centric Approach

• "They visited our offices, interacted with our end-users, and truly understood our mission."
• "Their leadership team stays hands-on, ensuring accountability."

Final Verdict

Third and Grove excels in blending technical expertise with client collaboration, making them ideal for brands needing high-impact digital transformations. While minor project management tweaks could streamline smaller tasks, their strategic insights, CMS simplicity, and responsive teamwork consistently earn praise.

Rating: 4.8/5
Best for: Mid-sized to large businesses seeking a scalable, partner-driven digital agency.

Note: This review synthesizes real client feedback to provide actionable insights. For businesses prioritizing performance-driven design and seamless CMS management, TAG is a top contender.