Tandem Review: A Reliable Partner for Digital Strategy & Development

Tandem is a digital strategy, development, and DevOps agency specializing in Drupal, WordPress, and Laravel. They focus on solving complex business problems through agile methodologies, user-centered design, and automation. Their approach prioritizes understanding the "why" behind projects rather than just the "what," ensuring long-term value for clients.

With expertise in web and mobile applications, Tandem helps businesses enhance their digital channels while reducing maintenance costs. Their agile project management, collaborative mindset, and technical proficiency make them a strong contender for organizations needing scalable and efficient digital solutions.

Pros of Working with Tandem

1. Strong Technical Expertise & Problem-Solving

Clients consistently praise Tandem’s ability to deliver high-quality solutions. One reviewer noted:

"They came in at a good rate. From a personality perspective, working with them feels like they’re a part of our team. We hired them for their expertise, and they provided that, but it wasn’t overbearing."

Another client highlighted their database architecture skills:

"They’re well-versed in deploying any technology, but I would definitely say their specialty is database architecture."

2. Improved Efficiency & User Experience

Tandem’s work often leads to more efficient workflows. A client shared:

"Before, we couldn’t do content editing easily without a developer. Now, somebody like me can go in and change the content and imagery. That was huge."

Another mentioned the improved UI:

"The UI they helped build is much easier to use compared to the past system."

3. Responsive & Collaborative Team

Clients appreciate Tandem’s communication and flexibility:

"They’re always super helpful and nice. They’re always available to help."
"Alec made the process very pleasant, and the whole team was an absolute pleasure to work with."

4. Agile & Adaptable Project Management

Despite initial hiccups, Tandem adjusts well to client needs:

"We worked with them to bring on a project manager, and that helped a lot. She definitely helped us meet deadlines faster."

Cons of Working with Tandem

1. Initial Project Management Challenges

Some clients reported struggles with deadlines and scope clarity early on:

"In the beginning, it was pretty rough. The deadlines weren’t completely met. This may have been due to issues with nailing down the requirements."

2. Miscommunication in Feature Development

A few clients experienced mismatches in expectations:

"We’d ask for a feature, and they’d develop it. However, it wouldn’t be what we had in mind."
"We started asking the project manager to document what we said in drawings and pictures to bridge the communication gap."

3. Occasional Bias in Code Efficiency

One reviewer noted a developer’s subjective critique:

"Our developer is a little biased. Sometimes, he thinks our code isn’t always the most efficient, but that’s more his bias than the truth."

Final Verdict: Is Tandem Worth It?

Strengths:

✔ Expertise in Drupal, WordPress, Laravel, and database architecture
✔ Enhances workflow efficiency & user experience
✔ Responsive, collaborative, and flexible team
✔ Adaptable project management with strong post-improvement results

Weaknesses:

✖ Initial project management struggles (mitigated with adjustments)
✖ Occasional misalignment in feature expectations

Who Should Hire Tandem?

Tandem is ideal for businesses needing:

• Complex web/mobile development
• Agile-driven digital strategy
• Long-term, scalable solutions

Final Recommendation:

Tandem excels in technical execution and collaboration but requires clear initial scoping. If you prioritize a partner who grows with your needs, they’re a strong choice.

Rating: 4.5/5