Solid Digital Review: A Comprehensive Look at Their Web & Digital Marketing Services

Introduction

Solid Digital is a full-service web design and digital marketing agency specializing in B2B companies, particularly in SaaS, healthcare, and professional services. Their core offerings include:

• Website design & development
• UX/UI optimization
• SEO, PPC, and content marketing
• Digital growth consulting

They pride themselves on brand alignment, dependable service, and thoughtful collaboration, making them a go-to partner for businesses looking to elevate their digital presence.

Pros & Cons of Solid Digital

✅ Strengths: What Customers Love

1. Exceptional Project Management & Communication

Clients consistently praise Solid Digital’s organized, transparent, and responsive approach.

• "Their project management was top-notch—we launched early!"
• "Weekly check-ins, Basecamp updates, and quick Slack responses kept us aligned."
• "They made us feel like their only client, even with tight deadlines."

2. High-Quality Design & User Experience

Many clients highlighted visually stunning and highly functional websites that improved engagement.

• "Our bounce rate dropped by 10%, and time on site increased by 20%."
• "The new site looks modern, loads fast, and converts better."
• "They nailed our brand identity—clean yet creative, professional yet unique."

3. Strong SEO & Digital Growth Strategies

Several businesses saw measurable improvements in traffic and lead generation.

• "Our organic traffic grew by 50% within months."
• "Form submissions increased from 40 to 200 per month."
• "They helped us track leads better, improving our sales pipeline."

4. Client-Centric & Collaborative Culture

Clients appreciate their personalized, partnership-driven approach.

• "They felt like an extension of our team, not just a vendor."
• "Jesse and his team genuinely cared about our success."
• "They even sent a congratulatory gift when I got engaged—such a thoughtful touch!"

❌ Weaknesses: Areas for Improvement

1. CMS Implementation Could Be Cleaner

A few clients noted minor inconsistencies in CMS setup.

• "The design was flawless, but the backend implementation was a bit sloppy."
• "Some WordPress plugin updates took longer than expected."

2. Limited Magento Expertise

One client had a negative experience with Magento migration.

• "Our site performance suffered after migration, and support was lacking."
• "They overpromised on custom features that were actually available as plugins."

3. SEO Guidance Could Be More Hands-On

Some clients wanted more proactive SEO support.

• "The SEO training was helpful, but we needed more ongoing optimization tips."
• "A checklist for content optimization would’ve been useful."

4. Basecamp Isn’t for Everyone

While many liked Basecamp for project tracking, others found it cumbersome.

• "I don’t love Basecamp—I’d prefer Trello or Asana."
• "Their team kept it organized, but the tool itself felt outdated."

Final Verdict: Is Solid Digital Worth It?

👍 Who Should Hire Solid Digital?

• B2B companies needing a high-converting, modern website.
• Marketing teams looking for a strategic, data-driven partner.
• Businesses that value transparency, collaboration, and long-term growth.

👎 Who Might Want to Look Elsewhere?

• Magento-heavy businesses (unless they confirm expertise).
• Clients wanting ultra-cheap solutions (they’re mid-to-high tier).
• Those who dislike Basecamp (though they manage it well).

⭐ Overall Rating: 4.7/5

Solid Digital delivers exceptional web design, strong SEO results, and outstanding client service. While minor hiccups exist (like CMS setup and Magento limitations), their strategic thinking, reliability, and client-focused culture make them a top-tier agency for B2B growth.

Final Recommendation: If you're looking for a trusted partner to build a high-performing website and digital strategy, Solid Digital is a fantastic choice.