Society22 PR Review: A Comprehensive Look at Their Services and Customer Experiences

Society22 PR, formerly known as Tribe Builder Media, is a public relations agency that has built a reputation for delivering exceptional results for its clients. With a focus on media relations, thought leadership, and data-driven strategies, Society22 PR has helped numerous high-profile CEOs, emerging tech companies, professional athletes, and celebrities achieve significant media coverage and brand growth. Their use of AI-backed analytics software ensures that clients receive measurable ROI from their PR campaigns.

Pros and Cons of Society22 PR

Quality of Work

Pros:

• High-Quality Deliverables: Clients consistently praise the quality of work produced by Society22 PR. One client mentioned, "The quality of their work showcased their brilliance and reflected the expertise and experience they brought to the table."
• Strategic Execution: Society22 PR is known for its strategic approach to PR. A client noted, "They don't use the same playbook over and over. They learn about your company and adjust their thoughts and recommendations based on what you need."
• Media Placements: The agency has a strong track record of securing media placements in top-tier publications. One client shared, "We were included in multiple articles and placed in many gift guides at top publications."

Cons:

• Initial Strategy Session: Some clients felt that a more thorough initial strategy session could have improved the alignment from the start. One client mentioned, "A significant deep dive into our business would have created an immediate sense of alignment and partnership."

Usability and Communication

Pros:

• Responsive Communication: Clients appreciate the agency's responsiveness. A client stated, "They're very thorough. Often responded with emails or texts very soon after we asked questions about our ongoing campaign."
• Project Management: Society22 PR excels in project management. One client said, "Their project management was best-in-class. Not only were they extremely responsive and collaborative, but they churned out very high-quality deliverables in the committed timeline."
• Transparency: The agency provides clients with access to project management tools, ensuring transparency. A client shared, "Having access and full transparency at all times of what was being worked on not only instilled trust but also gave me a sense of comfort."

Cons:

• Role Clarity: Some clients suggested that the agency could improve by clearly explaining the specific roles of each team member. One client noted, "I believe a little extra clarity for what each person is doing differently is good."

Durability and Long-Term Impact

Pros:

• Long-Term Relationships: Society22 PR builds lasting relationships with clients. A client mentioned, "They seem genuinely interested in growing it through collaborative work and extensive media placement pitches."
• Consistent Results: The agency consistently delivers results over time. One client shared, "We have been truly impressed with how they engage, stay connected, keep abreast of our business and industry, and demonstrate true partnership in every sense of the word."

Cons:

• Initial Alignment: Some clients felt that the initial alignment could have been stronger. One client said, "Establishing this strategic foundation early on could have streamlined efforts and maximized impact immediately."

Customer Experience

Pros:

• Customer-First Approach: Clients appreciate the agency's customer-first approach. One client stated, "They certainly take a customer-first approach and highly recommended!"
• Collaborative Environment: The agency fosters a collaborative environment. A client shared, "The interaction felt strategic and forward-moving. The vibe was a sense of partnership and progress."

Cons:

• Minor Edits: Some clients noted that minor edits were needed after the initial deliverables. One client mentioned, "There was minor editing that needed to be done after a first draft."

Conclusion

Society22 PR has established itself as a leading PR agency, known for its high-quality deliverables, strategic execution, and responsive communication. The agency's ability to secure top-tier media placements and build long-term relationships with clients sets it apart from competitors. While there are minor areas for improvement, such as initial strategy sessions and role clarity, the overall customer experience is overwhelmingly positive.

Final Verdict: Society22 PR is an excellent choice for businesses and individuals looking to elevate their brand through strategic PR and media relations. Their commitment to delivering results and fostering collaborative partnerships makes them a standout agency in the industry.