Search Marketing Services: A Partner That Actually Delivers Results

Let me paint a picture for you: You’ve worked with a digital marketing agency before—maybe even two—and after months (or years) of promises, you’re left with little to show for it. Frustrating, right? That was me until I found Search Marketing Services (SMS). Unlike past experiences, they didn’t just talk about results—they made them happen.

SMS is a full-service digital marketing firm that specializes in data-driven strategies, from SEO and PPC to website overhauls and social media management. But what really sets them apart? Their commitment to client success over profit margins—something I witnessed firsthand when they rebuilt my website far beyond the original scope without charging extra.

What Makes SMS Stand Out?

1. They Actually Get Stuff Done

After two years of stagnation with another agency, SMS had my project completed—and quickly. Their ability to execute efficiently was a breath of fresh air. Within weeks, I saw tangible progress:

• A fully rebuilt website (not just a facelift, but a complete overhaul).
• Real conversions—coaches were finally signing up, something my previous agency couldn’t achieve.
• Positive feedback on design and functionality from both users and peers.

2. Client-Centric Project Management

Kevin, my main point of contact, listened first, acted second. Initially, I was handed off to a project manager, but when it became clear the project needed deeper attention, Kevin stepped back in and took ownership. Their responsiveness was unreal—replying in seconds, not days.

• Communication: Clear, frequent, and transparent. No ghosting, no vague promises.
• Flexibility: They adapted as the project evolved, never rigid in their approach.
• Problem-solving: When issues arose, they tackled them head-on without delays.

3. Integrity in Pricing & Service

Here’s where SMS blew me away: They exceeded the original scope (way more work than quoted) but honored the initial price. How often does that happen in marketing? Almost never.

4. One-Stop Digital Marketing Shop

Beyond web development, SMS handles:

• Social media marketing (with actual engagement, not just posts).
• Customer support (so I don’t have to juggle multiple vendors).
• Ongoing strategy (because digital marketing isn’t a "set it and forget it" game).

Pros & Cons at a Glance

👍 The Good Stuff

✔ Delivers real, measurable results—no empty promises.
✔ Exceptional communication—fast, clear, and proactive.
✔ Flexible and client-focused—willing to adjust as needed.
✔ Transparent pricing—no surprise fees, even when scope expands.
✔ Full-service solutions—SEO, web design, social media, and more under one roof.

👎 Minor Considerations

• Initial handoff hiccup (switching from Kevin to a PM and back) could have been smoother, but they quickly corrected course.
• Still in progress—while results are strong, some long-term metrics (like sustained traffic growth) will take more time to evaluate.

Final Thoughts

If you’ve been burned by agencies that overpromise and underdeliver, SMS is a refreshing change. They listen, adapt, and execute—and most importantly, they care about your success as much as you do.

Would I work with them again? Absolutely. In fact, I already am—for social media, customer support, and beyond. If you need a marketing partner that actually moves the needle, Search Marketing Services is worth a serious look.