Search Berg Review: A Deep Dive into Customer Experiences

Introduction

Search Berg is an award-winning digital marketing agency based in New York, specializing in SEO, PPC, social media marketing, web design, and reputation management. With over 15,000 completed projects, they boast a strong reputation in the industry, including recognition as one of the Top Web Designers in NY and the 2017 Customer Choice Award for Best SEO.

Their services come with a 30-day money-back guarantee, no long-term contracts, and a free SEO audit—features that appeal to businesses looking for flexible, results-driven marketing solutions.

Pros: What Customers Love About Search Berg

1. Exceptional SEO Results

Many clients report significant improvements in search rankings and organic traffic after partnering with Search Berg.

"Before Search Berg, I wasn’t even ranked in the top 100. Now, I'm on the first page for weddings, maternity, and family photography keywords—all from organic searches!"

• Increased keyword rankings (from page 3+ to first-page results)
• Higher conversion rates (more leads and sales)
• Improved domain authority through high-quality backlinks

2. Responsive & Professional Project Management

Clients frequently praise dedicated account managers like Todd, Jake, Priscilla, and Valerie for their prompt communication and problem-solving skills.

"Jake Fernandez is amazing—always responsive, professional, and makes me feel valued. He delivers results on time and keeps me updated."

• Fast email and phone responses
• Weekly progress reports
• Proactive strategy adjustments

3. High-Quality Web Design & Development

Several reviews highlight impressive website redesigns that enhance user experience and brand credibility.

"Our new website looks professional and marketable. Jonathan and Darrell delivered exactly what we envisioned!"

• Custom WordPress and Shopify designs
• Mobile-friendly, SEO-optimized layouts
• Quick turnaround times

4. Transparent & Client-Focused Approach

Unlike agencies that lock clients into rigid contracts, Search Berg offers flexible plans with clear reporting.

"They provide detailed analytics, so I always know where my money is going. No hidden fees!"

• Free client dashboard for tracking progress
• 30-day money-back guarantee
• No long-term contracts

Cons: Where Search Berg Falls Short

1. Inconsistent Experiences (Hit or Miss Service)

While many clients rave about their success, others report poor communication, missed deadlines, and unmet promises.

"They took my money, did zero work, and stopped responding. My website disappeared, and I had to involve a lawyer."

• Some clients claim fraudulent practices
• Delays in project completion
• Unresponsive support in certain cases

2. Outsourced Content Quality Issues

A few reviewers mention grammatical errors and unnatural phrasing in blog posts, suggesting some content is outsourced overseas.

"Some articles had awkward English. After complaining, they improved, but initial drafts were subpar."

• Occasional language barriers
• Need for stricter editorial oversight

3. Mixed Results with Paid Ads (PPC)

While SEO success is widely praised, PPC campaigns show mixed performance.

"Our AdWords traffic dropped, and Search Berg couldn’t resolve it despite reaching out to Google."

• Some campaigns underperform
• Lack of transparency in ad spend reporting

Final Verdict: Is Search Berg Worth It?

Who Should Use Search Berg?

✅ Small to mid-sized businesses needing affordable, flexible SEO and web design
✅ Companies looking for dedicated account managers who provide personalized support
✅ Businesses wanting quick ranking improvements without long-term contracts

Who Should Avoid Search Berg?

❌ Clients needing 100% in-house content creation (some work is outsourced)
❌ Those requiring ultra-fast turnaround times (some projects face delays)
❌ Businesses with strict PPC expectations (results vary)

The Bottom Line

Search Berg delivers strong SEO results, professional web design, and excellent client communication—when you get a good account manager. However, inconsistencies in service quality mean experiences vary.

Recommendation: Try their free SEO audit first, and if you proceed, document all communications to ensure accountability.

For businesses seeking reliable SEO and digital marketing, Search Berg is worth considering—but vet your assigned team carefully.