RSQUARE MEDIA INC. Review: A Mixed Bag of Reputation Management Services

Introduction

RSQUARE MEDIA INC. is an award-winning Online Reputation Management (ORM) company specializing in helping clients control their digital presence. Their services range from suppressing negative content (bad press, fake news) to outranking competitors on Google’s first page. The company has received accolades, including the 2017 Minority Business of the Year award, positioning itself as a notable player in the ORM industry.

Pros: What Customers Love About RSQUARE MEDIA

1. Strong Communication & Hands-On Approach

Many clients appreciate the personalized service and accessibility of the CEO and team.

"Reaching the CEO and his team is easy. Communication is a breeze, and our projects flow well."

"RSQUARE MEDIA is very hands-on and personal. The CEO gets back to us promptly. He and the team are quite energetic."

This responsiveness ensures smooth project execution, making them a reliable partner for businesses needing quick reputation fixes.

2. Effective Website Redesign & Branding

Some clients reported significant improvements in their online presence after working with RSQUARE MEDIA.

"RSQUARE MEDIA’s redesign made our website more modern and brought it up to date. This achievement was very important. The new platform has improved our organization’s image and helped drive in new members."

A well-structured website is crucial for credibility, and RSQUARE seems to deliver in this aspect.

3. Clear Expectations & Execution

When clients provide clear instructions, the team follows through efficiently.

"Make sure to clarify the deadlines, budget, and what you want to accomplish. After receiving instructions, they won’t have problems carrying out any task."

This suggests that transparency upfront leads to better results.

Cons: Where RSQUARE MEDIA Falls Short

1. Inconsistent Results & Broken Promises

While some clients had positive experiences, others faced disappointing outcomes and unmet expectations.

"Results were disgusting even. The company RSQUARE was said to communicate with our bad clients and inform them about their privileges... We got a very bad impression and understand that it was a terrible mistake speaking to RSQUARE MEDIA."

"Only one person was assuring that everything would be fine. We waited and waited until we realized that it was a waste of time and money."

This inconsistency raises concerns about reliability in handling sensitive reputation matters.

2. Overpromising & Underdelivering

Some clients felt misled by assurances that didn’t materialize.

"Special was the way Rajiv assures that everything will be fine. That’s impressive though and we have learnt it the hard way."

This indicates a potential issue with managing expectations—some clients felt they were given false hope rather than concrete solutions.

3. Lack of Accountability

A few reviewers expressed frustration with delayed or ineffective resolutions, suggesting that the company may struggle with follow-through in certain cases.

"We waited and waited until we realized that it was a waste of time and money."

This could be a red flag for businesses needing urgent reputation fixes.

Final Verdict: Should You Hire RSQUARE MEDIA INC.?

✅ Go for it if:
✔ You need a responsive, hands-on team for ORM.
✔ You have clear project guidelines and expectations.
✔ You’re looking for website improvements alongside reputation management.

❌ Think twice if:
✖ You require urgent, guaranteed results (experiences vary).
✖ You’re dealing with highly sensitive reputation crises (some clients reported dissatisfaction).
✖ You prefer a fully transparent, no-overpromising approach.

The Bottom Line

RSQUARE MEDIA INC. has strong communication and branding expertise, making them a solid choice for businesses needing structured ORM services. However, inconsistent outcomes and overpromising tendencies mean clients should set strict expectations before engagement.

If you proceed, ensure detailed contracts, clear KPIs, and frequent check-ins to maximize success.