Quirky Letters Designs Review: A Stress-Free Web Design Experience?

Quirky Letters Designs (QLD) was a Black veteran-owned web design agency founded by CEO Myesha Roane. Specializing in creating visually appealing, user-friendly websites, QLD promised a seamless experience with a focus on customer-first service, fast turnaround times, and tech-savvy solutions. Their approach combined IT expertise with strong customer service principles, ensuring clients received a website that matched their vision.

However, as of now, Quirky Letters Designs is out of business, but their past client experiences still offer valuable insights into their strengths and weaknesses.

Pros & Cons: What Customers Loved (and What Could’ve Been Better)

✅ Strengths: Fast, Responsive, and Results-Driven

1. Quick Turnaround & Accessibility

Multiple clients praised QLD for their speedy responses and same-day solutions. One customer noted:

“If I have a question—even if I think it’s silly—they’ll answer within an hour or so. They always get what I need done on the same day, which is amazing.”

Another client appreciated their ongoing support, saying:

“They’re always available when I have an issue. I can text them about any questions I have on the site.”

2. Improved Business Performance

Several customers reported tangible business growth after working with QLD:

• “I’ve seen more foot traffic since updating the site.”
• “Sales have doubled, if not tripled, since the site launched.”
• “They made the pictures appealing and eye-catching, giving the site a lot of pop.”

3. Stress-Free Experience for Non-Tech-Savvy Users

QLD excelled in simplifying web design for clients unfamiliar with tech:

“They’re very helpful because I’m not too tech-savvy. When I’ve built sites with other vendors, I had to hire someone else for issues, but QLD was always reachable.”

❌ Weaknesses: Room for Improvement

1. Limited Face-to-Face Communication

While QLD was great via email and text, some clients wanted more Zoom calls to avoid miscommunication:

“Email can sometimes lead to confusion. I would appreciate more in-person conversations.”

2. Business Closure (No Ongoing Support)

Since QLD is no longer operational, past clients can no longer rely on them for updates or troubleshooting—a downside for those who valued their accessibility.

Final Verdict: Was Quirky Letters Designs Worth It?

👍 The Good:

✔ Lightning-fast responses & same-day fixes
✔ Visually appealing designs that boosted sales
✔ Excellent support for non-tech users

👎 The Not-So-Good:

❌ Relied heavily on email (some wanted more Zoom calls)
❌ No longer in business (no ongoing support available)

Final Thoughts

Quirky Letters Designs delivered exceptional service while active, with clients praising their speed, design quality, and accessibility. However, their closure means potential customers must now look elsewhere.

For those who worked with QLD, the experience was largely positive, proving that their client-first approach made a real difference. If they were still operating, they’d be a strong recommendation—especially for small businesses needing a fast, stress-free website solution.

Rating (Based on Past Performance): ⭐⭐⭐⭐☆ (4/5)