Perrill Digital Marketing Agency Review: A Deep Dive into Customer Experiences

Introduction

Perrill is a full-service digital marketing agency based in Minneapolis, Minnesota, specializing in SEO, web development, paid advertising, and AI-driven marketing strategies like Generative Engine Optimization (GEO). With over 25 years of experience, they help businesses increase visibility, generate leads, and boost revenue through tailored digital solutions.

But does Perrill live up to its reputation? We analyzed real customer reviews to uncover the pros, cons, and overall performance of this agency.

Pros of Working with Perrill

1. Exceptional Communication & Responsiveness

Customers consistently praise Perrill’s transparent and proactive communication.

• "They are always excited to work in whatever direction I point, but I also give them free rein to do it how they feel is best."
• "Their project management is top-notch—deadlines are met religiously, and they communicate honestly every step of the way."
• "Most correspondence is done through email, with regularly scheduled meetings to go over updates."

Clients highlight that Perrill’s team is quick to respond, organized, and never leaves them guessing—a rarity in the digital marketing world.

2. Measurable Growth & High ROI

Perrill doesn’t just promise results—they deliver them.

• "Our direct customer leads increased by over 700%, and B2B leads improved by 20%."
• "Since tracking in 2020, we’ve grown traffic every single month."
• "Our search rankings skyrocketed, and our business is now booming."

Clients report significant improvements in website traffic, lead generation, and conversions, proving Perrill’s strategies work.

3. Expert Team with Deep Industry Knowledge

Unlike agencies that offer generic solutions, Perrill’s team is highly specialized.

• "I’m very knowledgeable about SEO, but Perrill’s team is on another level—they bring out-of-the-box solutions I wouldn’t have thought of."
• "They take time to understand our business and tailor strategies accordingly."
• "Every team member I’ve worked with is skilled, passionate, and takes their work seriously."

4. Strong Project Management & Execution

Clients love that Perrill handles everything seamlessly.

• "Every project is well-communicated and executed flawlessly—no reworks or delays."
• "They hold to deadlines religiously and adjust proactively if needed."
• "Unlike past agencies, Perrill never surprises us with hidden costs or delays."

Cons & Areas for Improvement

While Perrill receives overwhelmingly positive feedback, a few clients noted minor drawbacks:

1. Occasional Communication Gaps (Early On)

• "Early on, the website lead wasn’t great at timely communication—but she’s no longer there." (This issue seems resolved.)

2. Desire for Even Faster Results

• "Faster results are always desired—if there was a way to test and improve quicker, we’d have tried it." (A common challenge in SEO.)

3. Limited Comparison for First-Time Users

• "This is my first time working with a marketing agency, so I have nothing to compare it to." (Some clients wish for benchmarking.)

Final Verdict: Is Perrill Worth It?

✅ Strengths:
✔ Proven track record (700%+ lead growth for some clients)
✔ Highly responsive & transparent communication
✔ Expert team with deep digital marketing knowledge
✔ Flawless project execution with no hidden surprises

⚠ Weaknesses:

• Minor past communication hiccups (now resolved)
• SEO results take time (as expected in the industry)

Who Should Hire Perrill?

• Businesses looking for long-term, measurable growth
• Companies needing full-service digital marketing (SEO, PPC, web dev, GEO)
• Brands that value transparency, expertise, and strong ROI

Who Might Look Elsewhere?

• Startups needing ultra-fast, short-term results (SEO takes time)
• Businesses with very small budgets (though Perrill works with varying budgets)

Conclusion: A Top-Tier Digital Marketing Partner

Perrill exceeds expectations for most clients, delivering real growth, expert strategies, and outstanding customer service. While no agency is perfect, their consistent results, transparency, and skilled team make them a strong choice for businesses serious about winning online.

Final Rating: ⭐⭐⭐⭐⭐ (4.9/5)