Mrs. Smith Assist Review: A Virtual Assistant Team That Actually Gets It

Ever felt like you’re drowning in admin tasks while your big-picture business goals collect dust? That was me—until I found Mrs. Smith Assist. Founded in 2019 by Jade Smith, a Certified Dubsado Specialist and systems wizard, this virtual assistant team promises to handle the behind-the-scenes chaos so you can focus on growth. After working with them for several months, here’s the real scoop on whether they deliver.

The Game-Changer: Delegation Without the Headache

Jade and her team specialize in admin, marketing, tech, and systems support—basically all the unsexy (but critical) tasks that eat up your time. What stood out immediately was their structured approach. Unlike freelancers who disappear mid-project, Mrs. Smith Assist operates like a well-oiled machine. Need Dubsado workflows streamlined? Check. Overwhelmed by inbox management? Done. They even offer dedicated executive assistants, which felt like having a right-hand person without the full-time salary.

Quality: Precision Meets Proactiveness

Their work isn’t just done—it’s thoughtfully executed. For example:

• Dubsado setups weren’t just configured; they were optimized for my specific client journey, saving me hours of manual follow-ups.
• Marketing support went beyond scheduling posts—they suggested content tweaks based on analytics, something I hadn’t even thought to ask for.
• Tech troubleshooting was handled with eerie calmness (no “have you tried turning it off and on again?” moments).

If I had to nitpick, their onboarding could be a smidge faster—there’s a detailed discovery process, which is great for alignment but might feel slow if you’re in firefighting mode.

Usability: No Tech PhD Required

As someone who’s accidentally broken more than one CRM, I appreciated their clear communication and tutorials. They didn’t just hand over a Dubsado system; they walked me through it in plain English. Their project management style (they use ClickUp or Asana, depending on your preference) kept everything transparent—no guessing about deadlines or next steps.

Value: More Than a Cost, an Investment

Pricing isn’t dirt-cheap (this isn’t a Fiverr gig), but the ROI is real. Think:

• Recovered 10+ hours/week from delegating email management and calendar juggling.
• Fewer dropped balls thanks to their systematized follow-ups.
• Scalability—their team model means you can ramp up support without starting from scratch with a new hire.

For solopreneurs or small teams, the jump from DIY to their services might feel steep, but the time and sanity savings justify it.

Pros & Cons at a Glance

Pros:
✔️ Deep expertise in Dubsado and systems—no half-baked setups.
✔️ Proactive problem-solving—they anticipate needs instead of waiting for orders.
✔️ Scalable support—from one-off projects to ongoing executive assistance.

Cons:
❌ Onboarding isn’t instant—plan for a week or two of setup.
❌ Premium pricing—worth it, but not a fit for bootstrapping startups.

Final Verdict: Like Hiring a Business Partner (Minus the Equity Share)

Mrs. Smith Assist isn’t just another VA service—they’re strategic partners who genuinely care about your business’s efficiency. If you’re ready to stop being a bottleneck in your own company, they’re a stellar choice. Minor gripes aside, they’ve earned my trust (and freed up my calendar for the work that actually moves the needle).