Level Agency Review: A Full-Service Performance Marketing Powerhouse

Introduction

Founded in 2010, Level Agency is a full-service performance marketing agency specializing in B2C, B2B, and eCommerce brands. Their "test, learn, and grow" framework helps businesses optimize digital marketing strategies for measurable ROI. With expertise in SEO, PPC, web development, and lead generation, Level Agency has earned recognition as one of Inc. 500’s fastest-growing private companies and a top workplace in Pittsburgh.

Pros & Cons: What Customers Say

Performance & ROI ✅

Strengths:

• "Day 1 profitability" – Many clients report immediate positive ROI, even with aggressive growth targets.
• Triple-digit growth – Some saw 400%+ increases in leads, 50%+ reductions in cost-per-acquisition (CPA), and higher conversion rates.
• Data-driven approach – Clients praise their real-time analytics and agile optimizations.

Weaknesses:

• Some clients noted early-stage delays in creative A/B testing, requiring refinement.

Project Management & Communication 📞

Strengths:

• "Like an in-house team" – Clients highlight seamless collaboration via Slack, email, and virtual meetings.
• Transparent deadlines – Projects often delivered ahead of schedule with clear budget tracking.
• Responsive & proactive – Many praised their willingness to jump on urgent calls and adjust workflows dynamically.

Weaknesses:

• Time zone challenges – A few West Coast clients noted minor delays due to East Coast hours.

Strategy & Innovation 🚀

Strengths:

• "New ideas every week" – Clients appreciate their fresh, scalable campaign strategies.
• Multi-channel expertise – Strong results in SEO, PPC, social ads, and content marketing.
• Agile testing – Their iterative approach keeps campaigns evolving.

Weaknesses:

• Creative fatigue – Some clients wanted faster A/B testing cycles for ad creatives.

Customer Support & Training 🛠️

Strengths:

• Hands-on training – Clients received custom WordPress/HubSpot tutorials post-launch.
• Long-term partnerships – Many re-signed contracts 7x larger than initial engagements.

Weaknesses:

• Initial learning curve – A few clients needed more basic-level training early on.

Final Verdict: Is Level Agency Worth It?

✅ Best For: Growth-focused brands needing data-driven, full-funnel marketing with transparent ROI tracking.

🚫 Not Ideal For: Companies seeking cheap, short-term fixes (premium expertise comes at a cost).

The Bottom Line

Level Agency delivers exceptional performance marketing, backed by client testimonials citing higher traffic, lower costs, and scalable strategies. While minor improvements in creative testing and time zone flexibility could enhance their service, their proactive, ROI-focused approach makes them a top-tier partner for serious brands.

Rating: ★★★★☆ (4.5/5)