Lasting Media Review: Amplifying Stories with Strategy-Driven Creativity

Lasting Media is a creative agency specializing in storytelling and design solutions for non-profits and entertainment brands. Their mission is to empower organizations to amplify their stories, inspire action, and drive meaningful results through thoughtful design and strategy. With a focus on delivering impactful content, Lasting Media has built a reputation for its ability to meet client goals, deliver projects on time, and exceed expectations.

Pros and Cons of Lasting Media

Quality of Work: Above and Beyond Expectations

Customers consistently praise Lasting Media for their high-quality deliverables. One client noted, "Honesty and integrity has been the most impressive thing about Lasting Media. Their team does not settle for the average. They worked very hard to please their clients and deliver above and beyond the client's expectations." This dedication to excellence is evident in their ability to create content that aligns with clients' core values and goals.

Another client highlighted the measurable impact of their work: "We are about a month in, but we already see the value. Our social media engagement and following has increased 3x, and the content being produced is so much better." This demonstrates Lasting Media's ability to not only meet but exceed client expectations through strategic and creative solutions.

Project Management: Timely and Thorough

Lasting Media excels in project management, ensuring that deliverables are provided on time and under budget. A client shared, "Great project management, delivery on time, and very responsive to our needs." This level of organization and responsiveness is a recurring theme in customer feedback, with many clients appreciating the regular updates and clear communication throughout the project lifecycle.

One client even mentioned having direct access to the project manager and owner: "I have the personal cell phone for my PM and the owner. They are very responsive and have met KPI's and timelines to date. I can email, text, or call any time." This accessibility further underscores their commitment to client satisfaction.

Communication: Personalized and Effective

Communication is a standout feature of Lasting Media's service. Clients appreciate the personalized approach, with one stating, "Culture and personal interaction. You are not just a number. You're a client. They truly do their best to get to know you and the business so that the content being produced aligns with your core values and goals."

The agency offers multiple communication channels, including in-person meetings, virtual meetings, and email or messaging apps, ensuring that clients can connect in the way that works best for them. This flexibility contributes to a seamless and enjoyable client experience.

Areas for Improvement: Streamlining Processes

While Lasting Media receives overwhelmingly positive feedback, some clients have noted areas for improvement. One client suggested, "As they grow, they'll need to develop stronger SOP's for their clients to make things more streamlined, so the client experience will be even better." This highlights the importance of refining internal processes to maintain efficiency as the company expands.

Another client mentioned the need for team expansion to meet growing demands: "Continue to expand the team to meet growing needs." While this is a sign of the agency's success, it also underscores the importance of scaling operations effectively to maintain the high level of service clients have come to expect.

Results: Measurable Impact

Lasting Media's ability to deliver measurable results is a key strength. Clients report significant improvements in social media engagement, traffic, and prospect/client engagement. One client shared, "Traffic and prospect/client engagement is up," while another noted, "Our social media engagement and following has increased 3x." These outcomes demonstrate the agency's effectiveness in driving meaningful results for their clients.

Conclusion: A Trusted Partner for Creative Solutions

Lasting Media has established itself as a trusted partner for non-profits and entertainment brands seeking to amplify their stories and achieve measurable results. Their commitment to quality, timely delivery, and personalized communication sets them apart in the competitive creative agency landscape.

While there are opportunities for improvement, particularly in streamlining processes and scaling operations, these challenges are a natural part of growth and do not detract from the overall excellence of their service.

Final Verdict: Lasting Media is an excellent choice for organizations looking for a creative agency that delivers high-quality, strategy-driven solutions with a personal touch. Their ability to exceed expectations and drive meaningful results makes them a standout in their field.