Ink, Inc. Creative Group Review: A Boutique Agency That Delivers Big Results

Introduction

Ink, Inc. Creative Group is a full-service creative agency based in Brooklyn, NY, specializing in branding, strategic messaging, and digital marketing. Their approach blends strategy and creativity, helping businesses—from startups to large enterprises—connect with their target audience in meaningful ways. Whether it’s website redesigns, copywriting, or social media management, Ink, Inc. focuses on delivering high-quality, tailored solutions that drive real business growth.

Pros: What Customers Love About Ink, Inc.

1. Exceptional Quality & Professionalism

Multiple clients rave about the polished, high-end results delivered by Ink, Inc. One client compared their old website to a "broken-down pickup truck" and their new one to a "Dodge Viper"—highlighting the night-and-day difference in quality.

"They essentially took an old pick-up truck and turned it into a Dodge Viper. He turned something that was barely moving or broken-down on the side of the road into something beautiful."

Another client praised Morgan’s command of language, noting his ability to simplify complex ideas into compelling messaging.

2. Strong Project Management & Communication

Clients consistently highlight Morgan’s leadership—his responsiveness, attention to detail, and willingness to go above and beyond.

"Morgan had great communication skills and identified priorities regarding the order of approaching tasks."

One reviewer even gave them an "11 out of 10" for project management, emphasizing how Morgan fixed issues beyond the contract scope to ensure satisfaction.

3. Personalized, Boutique Approach

Unlike larger agencies that delegate work to junior staff, Ink, Inc. provides a hands-on, intimate experience.

"They were very professional and provided a more intimate, boutique approach. Morgan was very responsible and communicative. He didn’t sacrifice quality by delegating tasks to less qualified people."

Clients also appreciated Morgan’s dedication, including flying in for in-person meetings—a rarity in today’s remote-first world.

4. Tangible Business Impact

Several clients reported measurable growth after working with Ink, Inc., from increased website inquiries to higher brand credibility.

"We have had about half a dozen people contact us from the website, which we never had before. These are rather large projects."

Another client mentioned that their social media presence improved significantly, helping them put a "face" on their company.

Cons: Areas for Improvement

While overwhelmingly positive, a few clients noted minor areas where Ink, Inc. could enhance their services:

1. Modernizing Workflow Tools

One client suggested upgrading project management tools for smoother collaboration.

"Perhaps he could modernize his tools a bit and use more external tools."

2. Initial Scope Clarification

Another mentioned that defining project scope took extra time at the start.

"Initially, the project was a fixed rate, and so a lot of time was spent hammering out the scope of work."

However, once the project kicked off, things moved seamlessly.

Final Verdict: Is Ink, Inc. Creative Group Worth It?

✅ Who Should Hire Them?

• Businesses needing high-quality branding & messaging
• Companies looking for a boutique, personalized agency experience
• Brands that value clear communication and strong project leadership

🚫 Who Might Look Elsewhere?

• Those needing ultra-fast turnaround times (quality takes time)
• Startups on a tight budget (premium service comes at a cost)

⭐ Overall Rating: 4.9/5

Ink, Inc. Creative Group delivers exceptional work with a client-first approach. While they could refine their tools slightly, their impact on brand growth, professionalism, and dedication make them a top-tier choice for businesses serious about standing out.

"I'd definitely recommend them."

If you’re looking for an agency that treats your brand like their own, Ink, Inc. is a fantastic partner.