iMatrix Review: A Deep Dive into Their Digital Marketing Services

Introduction

iMatrix is a well-known provider of advanced website design and online marketing solutions, specifically catering to small and medium-sized health and wellness businesses. Their services include:

• Professionally designed websites
• Social media management
• Reputation management
• Video marketing
• Pay-per-click (PPC) advertising
• Advanced SEO solutions

Targeting professionals like chiropractors, veterinarians, and optometrists, iMatrix promises a streamlined digital presence. But how well do they deliver? Let’s break it down based on real customer experiences.

Pros & Cons of iMatrix

Website Development: Fast but Not Flawless

✅ Quick Deployment
One customer noted that iMatrix was able to roll out a functional website quickly, which is crucial for businesses needing an immediate online presence.

❌ Buggy at First
However, it took 2-3 months to iron out all the issues. While the final product was stable, the initial bugs could be frustrating for businesses expecting a seamless launch.

Monthly Check-Ins: A Missed Opportunity?

✅ Scheduled Follow-Ups
iMatrix offers monthly check-ins, which theoretically should keep clients updated on progress and performance.

❌ Lack of Value
One reviewer called these meetings "pretty worthless," suggesting that they didn’t provide actionable insights or meaningful updates.

Google My Business (GMB) Management: A Recurring Problem

✅ Included in Services
Managing GMB profiles is part of iMatrix’s reputation management offerings, which should help businesses maintain a strong local SEO presence.

❌ Repeated Errors
Unfortunately, multiple customers reported issues with iMatrix mishandling their GMB profiles—even after being notified of the mistakes. This lack of attention to detail can harm a business’s online credibility.

SEO Performance: Hit or Miss?

✅ Comprehensive SEO Services
iMatrix markets itself as an expert in advanced SEO solutions, which is crucial for health and wellness professionals competing in local markets.

❌ Inconsistent Execution
One frustrated client bluntly stated:

"They should hire SEOs who know what they're doing, and pay attention to detail."
This suggests that while the service is offered, execution may not always meet expectations.

Communication: Room for Improvement

✅ Virtual Meetings Available
iMatrix offers virtual meetings, making it convenient for busy professionals to stay in touch.

❌ Nothing Stands Out
However, one reviewer described communication as "nothing impressive," indicating that while functional, it doesn’t go above and beyond to ensure client satisfaction.

Final Verdict: Should You Choose iMatrix?

Strengths

✔ Fast website deployment (after initial bugs are fixed)
✔ All-in-one digital marketing services (SEO, PPC, social media, etc.)
✔ Monthly check-ins (though not always valuable)

Weaknesses

❌ Google My Business mismanagement (recurring issue)
❌ Inconsistent SEO execution (some clients report poor performance)
❌ Lackluster communication (could be more proactive)

Who Is iMatrix Best For?

iMatrix may be a decent fit for health and wellness businesses that need a quick website setup and basic digital marketing services. However, if precision in SEO and GMB management is critical, you might want to explore alternatives or ensure strict oversight of their work.

Final Rating: 3/5

While iMatrix delivers functional solutions, their inconsistencies in execution and lack of attention to detail prevent them from being a top-tier choice.

Would you try iMatrix for your business? Let us know in the comments!