Five Star Commerce Review: A Trusted Partner for Amazon & Walmart Sellers

Introduction

Five Star Commerce is a specialized agency offering on-demand expertise for brands selling on Amazon and Walmart marketplaces. Unlike traditional agencies that charge flat fees, Five Star Commerce operates on an hourly rate model, ensuring that clients receive customized solutions from highly qualified professionals. Their services include:

• Amazon & Walmart account management
• Advertising optimization
• Listing creation & optimization
• Brand launch support
• Training & problem-solving for internal teams

Based in Orem, Utah, their team works collaboratively from a single office, ensuring seamless communication and accountability.

Pros & Cons: What Customers Say

1. Expertise & Results-Driven Approach ✅

Customer Feedback Highlights:

• "Our Amazon sales increased by $200,000 from the previous year."
• "DYNAMIC GROWTH, MONTH OVER MONTH SALES SHOW DRAMATIC INCREASE."
• "They know what they are doing and get the job done."

Five Star Commerce has a proven track record of boosting sales through strategic optimizations. Clients praise their ability to revive suspended accounts, improve SEO rankings, and differentiate brands from competitors.

2. Communication & Responsiveness ✅

Customer Feedback Highlights:

• "Deliverables were always timely, and communication was excellent."
• "GREAT COMMUNICATION, ALWAYS AVAILABLE, TOP-NOTCH CONSULTANTS."
• "Josh was always knowledgeable and prepared."

Clients appreciate their prompt responses via email, messaging apps, and virtual meetings. The team is accessible and proactive, ensuring smooth collaboration.

3. Customized Solutions & Flexibility ✅

Unlike agencies that push one-size-fits-all strategies, Five Star Commerce tailors solutions based on client needs. Their hourly pricing model ensures they invest time wisely rather than rushing through tasks.

Customer Feedback Highlights:

• "They let me fine-tune the creative process to fit our industry."
• "Dependable and available."

4. Areas for Improvement ❌

While overwhelmingly positive, a few clients mentioned minor adjustments in reporting clarity could enhance transparency. However, most stated:

• "NO CHANGES, WE ARE VERY PLEASED."
• "Overall, they have done well."

Final Verdict: Is Five Star Commerce Worth It?

Strengths:

✔ Sales Growth: Proven ability to increase revenue significantly.
✔ Reliable Communication: Responsive and professional.
✔ Custom Strategies: Tailored solutions for unique brand needs.

Weaknesses:

• Some clients desire more detailed reporting (though not a dealbreaker).

Who Should Hire Them?

• Brands struggling with Amazon/Walmart suspensions.
• Sellers needing listing optimization for better conversions.
• Companies looking for scalable, flexible support without long-term contracts.

Conclusion:

Five Star Commerce delivers results with transparency and expertise. Their hourly model ensures quality, and their client-first approach makes them a top choice for marketplace sellers.

Rating: ⭐⭐⭐⭐⭐ (5/5)