Fact & Fiction Review: A Creative Powerhouse for Brand Growth

Introduction

Fact & Fiction is a Boulder, Colorado-based creative studio that specializes in building brands and crafting engaging content. Unlike traditional agencies, they combine strategy, creative, and full production capabilities into one seamless package. Their approach focuses on creating shareable content and high-impact campaigns that turn audiences into loyal advocates.

With a reputation for speed and effectiveness, Fact & Fiction has helped brands boost engagement, refine messaging, and execute campaigns with precision. But how do real clients feel about their services? Let’s dive into customer feedback to uncover the pros, cons, and overall impact of working with this innovative team.

Pros: What Customers Love About Fact & Fiction

1. Significant Boost in Engagement

One client reported a 30% increase in engagement after collaborating with Fact & Fiction. Their campaigns were particularly effective on social media, but the success spilled over into other formats, including TV commercials.

"We were able to increase our engagement from this program by 30%. Our most successful channel was social, but that led to curated TV commercials as well."

2. Strong Project Management & Timely Deliverables

Despite some internal challenges (like having "too many cooks in the kitchen"), clients praised Fact & Fiction for their clear communication and punctuality.

"They were always on time with deliverables. It wasn’t about perfection—it was about being relevant in the moment."
The team used custom project management tools and focused on opportunities rather than errors, making the process smooth and efficient.

3. Strategic & Collaborative Approach

Clients appreciated that Fact & Fiction treated each project as unique, leveraging past insights while staying flexible.

"They had a trove of information on what worked and didn’t. We could easily collaborate to find solutions, even if nothing was perfect."

4. Creative & Data-Driven Solutions

The team blends creativity with strategy, ensuring campaigns are both engaging and effective. Their ability to pivot when needed—without treating setbacks as failures—was a major plus.

"We didn’t consider something lost as a miss—just maybe not the right time for it."

Cons: Areas for Improvement

1. Time Zone Challenges

The biggest hurdle mentioned was coordination across different time zones, which occasionally slowed communication.

"The most complex thing was time, since we were in different zones."

2. Internal Alignment Needed on the Client Side

Some clients noted that internal disorganization (like multiple stakeholders giving conflicting input) made project management trickier. Fact & Fiction handled it well, but smoother client-side coordination could enhance results.

Final Verdict: Is Fact & Fiction Worth It?

Strengths:
✔ Proven engagement growth (30%+ in some cases)
✔ Efficient project management & on-time delivery
✔ Flexible, strategic, and collaborative
✔ Blends creativity with data-driven insights

Weaknesses:
✖ Time zone differences can complicate communication
✖ Requires strong internal alignment from clients

The Bottom Line

Fact & Fiction excels at transforming brands through smart, engaging content. While time zone logistics can be a minor hurdle, their strategic creativity, reliability, and collaborative spirit make them a top choice for brands looking to stand out and grow.

If you need a fast, innovative, and results-driven partner, Fact & Fiction is a strong contender—just ensure your team is aligned to maximize their impact.