Enchant Agency Review: A Deep Dive into Their Email Marketing Expertise

Introduction

Enchant Agency is a full-service email marketing and eCRM growth agency with offices in London, Berlin, New York, and Dubai. Specializing in platforms like Klaviyo, HubSpot, Braze, and Salesforce Marketing Cloud, they help brands optimize ROI, customer lifetime value (CLV), and repeat purchase rates through data-driven automation, segmentation, and deliverability improvements.

Their services include:
✔ Platform migrations (e.g., HubSpot to Klaviyo)
✔ Automation strategy & workflow builds
✔ Email deliverability audits
✔ Custom template design & coding
✔ CRM integrations & segmentation modeling

Clients report 144% revenue increases, 121% deliverability boosts, and seamless transitions between ESPs—all backed by proactive project management.

Pros: Why Enchant Agency Stands Out

✅ Exceptional Technical & Strategic Expertise

Clients consistently praise Enchant’s deep platform knowledge (especially Klaviyo and HubSpot) and their ability to solve complex challenges:

"They’re among the best email marketing strategists and technicians—they make email look easy."
"Any time we needed guidance, Enchant had an expert ready to help."

Key wins:

• 144% revenue growth from email campaigns.
• 17+ automated flows built with advanced segmentation.
• 3 custom templates optimized to avoid clipping issues.

✅ Proactive Communication & Collaboration

Enchant’s team is highly responsive via Slack, email, or virtual meetings, with structured project tracking:

"We never felt alone—they provided as much support as we needed."
"Deliverables were always on time, with clear steps documented in shared tools."

✅ Tangible Results in Deliverability & Automation

• 121% increase in email deliverability post-audit.
• Healthcare client saw immediate referral uplifts after automating HCP communications.
• SMS + email integration boosted engagement for healthcare brands.

✅ Empowering Clients for Long-Term Success

Unlike agencies that create dependency, Enchant trains internal teams:

"They potentially did too good a job training us—we now only need them for technical projects."
"They educated us to succeed with HubSpot after the engagement ended."

Cons: Minor Areas for Improvement

❌ Too Effective at Knowledge Transfer?

One client joked that Enchant’s training was so thorough, they reduced the need for ongoing support—hardly a flaw, but worth noting for brands wanting long-term retainers.

❌ High Demand = Limited Availability

A few clients wished they could extend collaborations, but Enchant’s popularity means projects are often scoped tightly.

Final Verdict: Who Should Hire Enchant?

Enchant Agency is ideal for:

• Brands migrating ESPs (e.g., HubSpot → Klaviyo) needing flawless technical execution.
• Teams wanting scalable automation (+segmentation) to boost revenue.
• Companies struggling with deliverability or seeking CRM integrations.

The bottom line: Enchant delivers expertise, transparency, and measurable results—whether you need a one-time audit or full-scale email transformation. Their blend of technical prowess and client education makes them a standout choice in crowded markets.

Rating: ★★★★★ (5/5)