EBQ Review: A Deep Dive into Their Sales & Marketing Services

Introduction

EBQ is a full-service sales and marketing agency specializing in CRM consulting, data management, lead generation, appointment setting, and customer experience solutions. Their teams are trained to optimize each stage of the buyer’s journey, helping businesses scale efficiently.

Key features include:

• High-volume telemarketing (100+ calls/day)
• HubSpot/Salesforce integration with detailed reporting
• Customized lead nurturing with weekly progress updates
• Dedicated SDR teams for pipeline acceleration

Pros & Cons: What Customers Say

Effectiveness & ROI

✅ Pro: Many clients reported 400%+ increases in meetings booked and significant pipeline growth. One reviewer noted:

"EBQ increased our average appointments by over 400%, and the revenue from those meetings more than paid for their service."

❌ Con: A few users experienced inconsistent meeting attendance due to prospect no-shows, though EBQ proactively rescheduled.

Team & Communication

✅ Pro: The responsiveness and professionalism of EBQ’s team stood out:

"They felt like an extension of our company—seamless communication, proactive updates, and a ‘can-do’ attitude."

❌ Con: Some clients faced frequent rep turnover, requiring ramp-up periods that temporarily slowed momentum.

Project Management & Adaptability

✅ Pro: EBQ’s data-driven approach and flexibility impressed users:

"They adapted quickly to our niche industry, even adjusting CRM workflows to fit our needs."

❌ Con: A minority wished for more strategic guidance upfront rather than waiting for client direction.

Technology & Reporting

✅ Pro: Clients praised real-time CRM integration and transparent metrics:

"Their Salesforce/HubSpot tracking gave us 100% visibility into lead activity."

❌ Con: One user noted a learning curve for complex products, though EBQ improved over time.

Standout Features

• Phone-first outreach (vs. email-heavy competitors)
• Dedicated SDRs with low turnover (uncommon in the industry)
• Customizable campaigns (e.g., chat-response times averaged 9 seconds)

Areas for Improvement

• Pricing transparency (some requested performance-based adjustments)
• Proactive insights (e.g., more feedback on messaging effectiveness)

Final Verdict

EBQ excels in scaling sales pipelines with a highly collaborative, tech-savvy team. While minor hiccups like rep turnover occur, their results-driven model and seamless integration make them a top choice for businesses needing outsourced sales support.

Rating: ★★★★☆ (4.5/5)
Best for: B2B companies seeking predictable lead flow and CRM optimization.