Eastmont Digital Review: A Top-Tier eCommerce Agency for Shopify & BigCommerce

Introduction

Eastmont Digital is a premium digital commerce agency specializing in Shopify Plus and BigCommerce development. Founded in 2009, they focus on building and optimizing direct-to-consumer (DTC) eCommerce websites that drive growth through superior user experience, speed, and conversion optimization.

Their services include:
✔ Custom eCommerce development
✔ Shopify Plus & BigCommerce optimization
✔ Conversion rate optimization (CRO)
✔ Ongoing performance tracking & support

Clients praise Eastmont for their transparent project management, fast-loading websites, and measurable business growth.

Pros & Cons of Eastmont Digital

Based on verified client feedback, here’s an in-depth look at what makes Eastmont Digital stand out—and where they could improve.

✅ Strengths

1. High-Performance eCommerce Websites

Clients consistently report faster load times and improved conversion rates after working with Eastmont. One client raved:

"We are very excited about the work Eastmont did on our new site. It's very fast, it converts at a really great conversion rate, and we are growing month over month."

This aligns with Eastmont’s focus on speed optimization and UX design, ensuring stores not only look great but also perform at peak efficiency.

2. Transparent Project Management

Eastmont provides direct access to project management tools, keeping clients in the loop at every stage. A satisfied customer shared:

"We were assigned a project manager who was excellent in communicating progress updates. We also had direct access to their project management software, so we could easily see updates each day."

This level of transparency helps minimize delays and miscommunication, making the development process smooth and predictable.

3. Collaborative & Enjoyable Process

Many clients highlight how Eastmont makes the development process engaging and stress-free:

"They were very thorough in the entire process. Made the process very fun. We were super pleased with the outcome."

This suggests that Eastmont doesn’t just deliver technical excellence—they also prioritize client relationships.

❌ Potential Weaknesses

1. Limited Feedback on Pricing

While clients praise Eastmont’s quality and service, there’s little mention of pricing transparency or affordability. Some businesses (especially smaller brands) might wonder if their services fit within budget.

2. No Mention of Post-Launch Support

Though clients love the initial build and optimization, there’s no extensive feedback on long-term maintenance or post-launch support. Some agencies offer retainer-based services, but it’s unclear if Eastmont provides this.

Final Verdict: Is Eastmont Digital Worth It?

Who Should Hire Eastmont Digital?

✔ Established DTC brands looking for high-converting Shopify/BigCommerce stores
✔ Businesses that value transparency in project management
✔ Brands prioritizing speed & UX optimization

Who Might Look Elsewhere?

✖ Startups on a tight budget (pricing details not widely discussed)
✖ Businesses needing extensive post-launch support (not heavily emphasized in reviews)

The Bottom Line

Eastmont Digital excels in building fast, high-converting eCommerce stores with a client-friendly approach. While they may not be the cheapest option, their results-driven methodology and transparency make them a top choice for serious eCommerce brands.

"No areas of improvement. We are excited to continue working with them on more sites."

If you’re looking for a Shopify Plus or BigCommerce agency that delivers growth, Eastmont Digital is a strong contender.