Working with Cumberland Creative: A Game-Changer for Our Brand

When we first partnered with Cumberland Creative, we were looking for more than just a creative agency—we needed a team that could elevate our brand’s storytelling while delivering measurable results. After months of collaboration, I can confidently say they exceeded expectations in nearly every way.

From 10x YouTube growth to industry-specific influencer partnerships, their work didn’t just meet our goals—it shattered them. Here’s a deep dive into what makes this award-winning agency stand out.

Collaboration & Communication: A Seamless Experience

One of the biggest hurdles in creative projects is miscommunication, but Cumberland Creative made sure that was never an issue. Their project manager, Matthew, was a standout—organized, proactive, and transparent. Whether through virtual meetings, Basecamp updates, or quick email responses, we always knew where things stood.

"His communication was over the top and made me feel so at ease."

They didn’t just follow instructions—they anticipated needs, adjusted quickly, and kept the process stress-free.

Creative Execution: Visually Stunning & Data-Driven

Cumberland Creative’s 30+ awards aren’t just for show. Their work blends high-end production value with strategic insights, ensuring content isn’t just beautiful—it performs.

• YouTube Growth: 10x follower increase
• Video Engagement: 4x year-over-year growth
• Social Media Impact: Higher conversion rates, increased brand recognition

They also excelled at influencer collaborations, helping us find and retain key industry voices—something many agencies struggle with.

"The production value Cumberland can offer is unprecedented. They work scrappy, nimble, and light, keeping budgets in check without sacrificing creativity."

Project Management: On Time, On Budget, Over-Delivering

Deadlines and budgets are where many agencies falter, but Cumberland Creative delivered consistently. Their Basecamp portal kept everything organized, and their responsiveness during post-production ensured final files met (and often exceeded) expectations.

"They delivered on time and within budget. I always knew what to expect."

That said, there was one minor hiccup—occasionally, they’d push for new projects before we were ready. While their enthusiasm is great, a more patient approach would’ve been ideal.

Areas for Improvement (Minor but Worth Noting)

No agency is perfect, and Cumberland Creative has a few small growing pains:

• Stretched Thin at Times: With rapid growth, some projects took longer than expected. Transparency on timelines could improve.
• Over-Eagerness: Occasionally, they’d push for additional work before we were ready to expand.

Still, these were minor compared to their overwhelming strengths.

Final Verdict: A Creative Powerhouse Worth Partnering With

If you need a strategic, high-performing creative agency, Cumberland Creative is a top-tier choice. Their blend of artistry and analytics, combined with exceptional project management, makes them a rare find.

"They’re a great group of people who work hard and love what they do."

Would we work with them again? Absolutely. Their ability to drive real business results—from doubling revenue in one case to dramatically boosting recruitment—proves they’re more than just creatives. They’re growth partners.

If you’re looking for an agency that delivers on promises, communicates brilliantly, and creates jaw-dropping content, Cumberland Creative should be at the top of your list.

Final Thought: "They truly care about their clients. It feels like working with friends who are just as invested in your success as you are."