Coastal Web Solutions Review: Honest Feedback from Real Clients

Introduction

Coastal Web Solutions is a web design and digital marketing agency that prides itself on transparent pricing, tailored solutions, and strong client relationships. Specializing in website development, SEO, and online marketing, they aim to help businesses enhance their online presence with high-quality, secure, and visually appealing websites.

Key features:
✔ Custom web design (WordPress, HTML, Salesforce integrations)
✔ SEO & digital marketing (traffic growth, lead generation)
✔ Transparent pricing & deadlines (no hidden fees)
✔ Ongoing support & maintenance

Pros: What Customers Love About Coastal Web Solutions

✅ Stellar Project Management

Clients consistently praise Coastal Web Solutions for meeting deadlines and budgets without surprises. One client noted:

"They’ve delivered on time and budget. Everything has been done perfectly."

Another highlighted their proactive communication:

"They over-communicate, which is actually good. We just use phone calls, emails, and Zoom."

✅ Exceptional Customer Service

The team, especially Conner, receives glowing reviews for patience, expertise, and responsiveness:

"Conner is a rock star. He’s patient, professional, and steers us in the right direction."

A healthcare client added:

"They prioritize security and even advised us on maintaining privacy—critical for our industry."

✅ Tangible Results

Clients report increased traffic, leads, and Google visibility:

• "Our site went from 10 to 1,900 monthly visitors."
• "We gained two major contractors right after launch."
• "Customers now ask for products they saw on our new site."

✅ Flexibility & Honesty

The team adapts to client needs and provides straightforward advice:

"They were honest when they didn’t know an answer—no sugarcoating."

Cons: Minor Areas for Improvement

While feedback is overwhelmingly positive, a few clients suggested:

❌ Language Diversity

One client mentioned:

"Spanish-speaking staff could help reach more customers."

❌ Post-Launch Support

A small business noted:

"A maintenance agreement would help resolve issues faster for companies without IT teams."

❌ Dynamic SEO Services

A client wished for:

"More aggressive SEO rollouts and coding flexibility."

Final Verdict: Is Coastal Web Solutions Worth It?

Strengths:
✔ Reliable, deadline-driven project management
✔ Transparent pricing and communication
✔ Significant traffic and lead growth
✔ Outstanding client service (especially Conner!)

Weaknesses:

• Limited language options
• No formal maintenance plans (for some clients)

Who Should Hire Them?

• Small businesses needing affordable, high-quality websites.
• Companies prioritizing SEO and lead generation.
• Clients who value honest, collaborative partnerships.

Final Rating: 4.8/5 🌟
"They’re our go-to dev team—we always start with them first." — Healthcare Client

Advice for Future Clients

1. Be clear about your vision (examples help!).
2. Ask for Conner’s input—his expertise shines.
3. Set deadlines early to align expectations.

Ready to boost your online presence? Visit Coastal Web Solutions today!