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Our Review
Blend Marketing Review: A Strategic Partner for Tour & Activity Businesses
Picture this: You run a thriving tour company with steady bookings, but growth has plateaued. Your marketing feels scattered—social media here, a half-baked SEO effort there—and you’re not sure how to turn it into a cohesive strategy that actually moves the needle. That’s where Blend Marketing comes in. As a full-service agency laser-focused on tour and activity businesses, they promise not just marketing tactics but a roadmap to sustainable growth. After working with them (or, in my case, closely observing their approach), here’s what stands out.
Strategy First, Fluff Nowhere
Blend doesn’t start with flashy campaigns or vanity metrics. Their strength lies in alignment—they dig into your business goals, revenue streams, and operational realities before suggesting a single ad or email. For a mid-sized rafting company I know, they audited everything from customer demographics to seasonal booking patterns, then rebuilt the brand messaging to highlight exclusivity (think "private canyon tours" instead of generic group trips). Revenue jumped 22% in six months.
That said, if you’re looking for quick, cheap fixes, Blend isn’t the fit. Their process is thorough, which means slower initial momentum compared to agencies that churn out templated campaigns.
Niche Expertise That Shows
Most marketing agencies claim industry specialization, but Blend genuinely gets the quirks of tours and activities. They know peak booking windows for glacier hikes versus wine-tasting bikes, how to leverage UGC (user-generated content) from guides, and even subtle details like optimizing checkout flows for multi-person bookings. One client mentioned how their team suggested adding a "family bundle" discount option during the booking process—a small tweak that increased average order value by 15%.
Occasionally, their focus on mid-market businesses ($2M–$30M revenue) can feel restrictive for smaller operators itching to scale, but their rationale makes sense: they’re built to deliver ROI, not just aesthetics.
Creative That Converts (Without the Cringe)
Ever seen a zip-line company’s Instagram full of stock photos of smiling models? Blend avoids that. Their creative team leans into authentic storytelling—think raw footage of sunrise hot-air balloon prep or guides sharing behind-the-scenes tidbits. For a safari outfitter, they shifted from glossy brochures to a podcast series featuring actual rangers, which doubled lead quality.
If there’s a nitpick, it’s that their design aesthetic skews "elevated rustic" (lots of earthy tones, adventurous typography). It works beautifully for outdoor brands but might need tweaking for urban culinary tours or history walks.
The Bottom Line: Who They’re Perfect For
Strengths:
- Strategic depth—they’ll pressure-test your pricing, customer journey, and brand voice, not just post pretty photos.
- Niche savvy—unlike generalist agencies, they speak "tour operator" fluently.
- Profit-minded—everything ties back to measurable growth, not just engagement metrics.
Considerations:
- Investment level—best suited for businesses ready to allocate meaningful budgets (think $10K+/month).
- Collaborative vibe—they want clients who’ll actively participate in strategy sessions, not hand off keys and vanish.
If you’re running a tour or activity business with ambitions to scale intelligently (and the resources to back it), Blend Marketing is one of the rare agencies that merges creativity with ruthless ROI focus. Just don’t expect them to care about your TikTok dance challenges—unless it somehow drives bookings.
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