Big Sea: A Comprehensive Review of Their Marketing and Web Development Services

Big Sea is a marketing agency that specializes in empowering mission-based organizations, including nonprofits, museums, and research institutions. Since 2005, this distributed team of 30 industry veterans has been providing growth strategy, storytelling, digital marketing, and website development services. Their goal is to amplify their clients' purpose through impactful storytelling and innovative digital solutions.

Pros and Cons of Working with Big Sea

Quality of Work

Pros:

• Clients consistently praise the high-quality design and functionality of the websites Big Sea creates. One client noted, "The quality of their work is the absolute best. On a scale from 1-10, I’d rate it a million."
• Big Sea’s ability to translate complex ideas into tangible results is highly appreciated. A client shared, "They grasped our vision and our clients’ needs from the very beginning."
• Their creative solutions and attention to detail have led to measurable success, such as increased web traffic and improved user experience.

Cons:

• Some clients mentioned minor issues with the QA process, such as small errors being caught after launch. However, these were quickly resolved.

Usability and Navigation

Pros:

• Clients love the ease of navigating through the websites Big Sea designs. One client said, "The website is more mobile and desktop friendly, and it has higher upload speeds."
• The streamlined user experience and clear CTAs have made it easier for visitors to engage with the sites.

Cons:

• No significant usability issues were reported, though some clients suggested that clearer communication about timelines and deliverables could enhance the experience.

Project Management

Pros:

• Big Sea’s project management is highly organized, with tools like Asana, Teamwork, and Basecamp ensuring smooth workflows. A client noted, "They’re very good project managers. They keep us up-to-date, and they communicate clearly."
• Their Agile approach, including weekly sprints and regular updates, keeps projects on track.

Cons:

• A few clients mentioned occasional missed deadlines or delays in deliverables, though these were often due to external factors.

Communication and Collaboration

Pros:

• Big Sea’s communication style is highly praised. Clients appreciate their responsiveness and willingness to listen. One client said, "They’re very responsive and receptive to our feedback."
• Their collaborative approach makes clients feel like part of the team.

Cons:

• Some clients felt that communication could be more streamlined, particularly when multiple team members are involved.

Durability and Long-Term Impact

Pros:

• Big Sea’s work has led to long-term success for many clients, including increased brand awareness, higher web traffic, and improved ROI. A client shared, "We’ve seen improvements in the metrics used to measure class quality and diversity, as well as an increase in the total number of applications."
• Their ability to adapt to changing needs and provide ongoing support is a major strength.

Cons:

• No significant durability issues were reported.

Conclusion

Big Sea is a standout marketing agency that excels in delivering high-quality, impactful solutions for mission-based organizations. Their strengths lie in their creative approach, excellent project management, and ability to build strong, collaborative relationships with clients. While there are minor areas for improvement, such as clearer communication about timelines and more thorough QA processes, these do not overshadow their overall excellence.

If you’re looking for a partner that truly understands your mission and can help you achieve your goals, Big Sea is a fantastic choice. Their dedication to quality, creativity, and client success makes them a top contender in the digital marketing and web development space.