Big Apple Media Review: A Digital Design Agency That Gets It Right

Introduction

Picture this: You’re a small business owner or a medical professional who knows their craft inside and out—but when it comes to websites, SEO, and digital marketing, you feel like you’re fumbling in the dark. That’s where Big Apple Media comes in. With over 20 years of experience, this digital design agency specializes in crafting sleek, functional websites tailored for medical practices and small businesses.

From custom web design to WordPress development and SEO, Big Apple Media doesn’t just build websites—they empower clients with the knowledge and tools to succeed online. After working with them, I can confidently say they’re one of those rare agencies that deliver on promises without the usual headaches.

What Makes Big Apple Media Stand Out?

1. Stellar Communication & Responsiveness

One of the biggest frustrations with digital agencies is ghosting—you send an email and wait days (or weeks) for a reply. Not with Big Apple Media. Whether through email, messaging apps, or virtual meetings, Gene (the standout professional behind many of their projects) ensures prompt, clear communication.

• Quick turnarounds—even on weekends or evenings.
• Proactive updates—no need to chase them down for progress reports.
• Willingness to teach—unlike some vendors who gatekeep knowledge, Gene explains processes so you can manage updates confidently.

2. High-Quality, Fast Deliverables

A polished website in just a month? That’s what I got—and it wasn’t just a rushed template dump. Big Apple Media listens first, reviewing examples of what you want before crafting a custom solution.

• Attention to detail—no sloppy coding or half-baked designs.
• Professional execution—everything from layout to load speed was optimized.
• Instructional support—they even provided a video tutorial on reusing templates, making future edits a breeze.

3. Client-Centric Approach

Many agencies treat clients as just another project, but Big Apple Media takes a vested interest in your success. They don’t just build a site and disappear—they ensure you understand:

• SEO best practices (so you rank higher).
• Digital marketing strategies (to attract more patients or customers).
• How to maintain your site (so you’re not dependent on them forever).

Pros & Cons

✔️ Pros

• Blazing-fast turnaround without sacrificing quality.
• Unmatched responsiveness—no waiting days for replies.
• Educational approach—they teach, not just build.
• Flexible availability (weekends/evenings when needed).

❌ Minor Cons

• If I had to nitpick, a more structured onboarding checklist could help first-time clients. (But honestly, Gene’s guidance filled any gaps.)

Final Thoughts

Big Apple Media isn’t just another web design shop—they’re partners in growth. Whether you’re a doctor needing a patient-friendly site or a small business looking to stand out online, they deliver expertise, speed, and genuine care. After this experience, I’d trust them with any digital project—no hesitation.