ASPEKT Agency Review: Elevating E-Commerce Growth Through Email & SMS Marketing

Introduction

Scaling an e-commerce business is no easy feat—especially when navigating the noise of social media "gurus" and agencies that overpromise but underdeliver. ASPEKT positions itself as a results-driven partner for e-commerce brands aiming to break through plateaus, particularly in email and SMS marketing. Their approach combines data-driven strategies, creative design, and seamless project management to help businesses achieve consistent revenue growth.

Clients praise ASPEKT for their transparent communication, high-quality email/SMS templates, and measurable improvements in deliverability and conversions. But how do they really perform under scrutiny? Let’s dive into real customer experiences.

Pros: What ASPEKT Excels At

1. Email Deliverability & Revenue Growth

Many clients reported dramatic improvements in email deliverability, a common pain point for e-commerce brands. One review highlighted:

"Prior to ASPEKT, our emails were getting lost. Now, they consistently hit inboxes, driving a steady monthly revenue increase."

Another client saw a 40% boost in conversion rates for their welcome email series, attributing it to ASPEKT’s strategic segmentation and A/B testing.

2. Creative Design & Brand Alignment

ASPEKT’s design team receives high marks for elevating visual storytelling while staying true to brand identity:

"Their email designs were outstanding—creative, on-brand, and far beyond generic templates."

3. Project Management & Communication

Clients consistently praised ASPEKT’s organization and responsiveness:

"They delivered ahead of schedule, overdelivered without being asked, and kept us in the loop at every stage."
Primary communication channels included virtual meetings and messaging apps, with many noting how "simple and quick" collaboration felt.

4. Automation & Segmentation

ASPEKT’s expertise in Klaviyo flows and segmentation led to tangible results:

"Our automated flows (recurring revenue) improved, and they cleaned up our messy email segments."

Cons: Areas for Improvement

1. Revenue Targets Not Always Met

While ASPEKT drove growth, some clients noted falling short of specific revenue goals (e.g., 30% of total revenue from email marketing). However, the agency openly acknowledged this and worked on adjustments.

2. Limited Feedback on Pricing Transparency

No reviews mentioned pricing structures, leaving questions about cost scalability for smaller brands.

Final Verdict: Is ASPEKT Worth It?

ASPEKT shines as a top-tier email/SMS marketing partner for e-commerce brands prioritizing design excellence, deliverability, and hands-on collaboration. Their strengths—proactive communication, data-backed strategies, and creative execution—make them ideal for businesses aiming to scale systematically.

However, brands with strict revenue attribution goals should set clear KPIs upfront. Overall, ASPEKT’s consistency, transparency, and results earn them a 9/10 from verified clients.

Best for: 6- to 8-figure e-commerce brands ready to invest in long-term email/SMS growth.