Always Open Commerce Review: A Reliable E-Commerce Partner for SMBs

Introduction

Always Open Commerce (AOC) is an award-winning e-commerce agency specializing in digital solutions for small-to-midsize businesses (SMBs). Based in Altamonte Springs, Florida, with offices in the US, Australia, and the Philippines, AOC offers cost-effective e-commerce development, design, and optimization services. As a certified BigCommerce and Shopify partner, they help businesses enhance their online presence with seamless store setups, responsive designs, and performance-driven strategies.

Key features of Always Open Commerce include:
✔ All-in-one pricing plan – No need to juggle multiple freelancers
✔ Global team availability – Round-the-clock support across time zones
✔ Certified BigCommerce & Shopify expertise – Optimized store performance
✔ Transparent project management – Tools like Hubstaff for real-time tracking

Pros of Always Open Commerce

1. Efficient Project Management & Communication

Customers consistently praise AOC’s structured workflow and transparency. One client noted:

"Hubstaff was crucial to see the work being completed. This allowed me to monitor the project to stay on target for launch."

Communication is primarily handled via Zoom, email, or messaging apps, ensuring clarity. While time zone differences can cause slight delays, most clients appreciate the responsiveness:

"Meeting requests over Zoom were never a problem... Delivery was always on schedule."

2. Fast Turnaround & Deadline Adherence

AOC excels in delivering projects on time, a critical factor for businesses with strict launch dates.

"They deliver by dateline and are prompt to respond to our inquiries."
"They met all deadlines and were very responsive. We had a personal project manager who was amazing!"

3. Affordable & Transparent Pricing

Unlike agencies that charge per specialist, AOC’s all-in-one pricing simplifies budgeting. One client highlighted:

"Their pricing structure provides a lot of visibility and makes their service more affordable than others."

4. Proven Sales Growth & Optimization Expertise

Clients report significant improvements in performance after AOC’s optimizations:

"Our sales have grown by over 50% since we took their advice on switching to BigCommerce."

Cons of Always Open Commerce

1. Offshore Work Clarification Needed

Some clients wished for clearer documentation regarding offshore operations:

"I feel the statement of work could have been a little more clear on the offshore work."

2. Time Zone Challenges

While AOC’s global team ensures flexibility, some clients noted delays due to differing work hours:

"There is a delay in responses because of time zones, or I just had to work at night."

Final Verdict: Is Always Open Commerce Worth It?

✅ Strengths:
✔ Reliable deadlines & fast execution
✔ Transparent pricing & all-in-one service
✔ Strong communication & project tracking
✔ Proven track record in boosting sales

❌ Weaknesses:
✖ Offshore work details could be clearer
✖ Occasional delays due to time zones

Conclusion

Always Open Commerce is a highly recommended e-commerce partner for SMBs looking for affordable, efficient, and results-driven solutions. Their structured approach, combined with BigCommerce and Shopify expertise, makes them a strong choice for businesses aiming to scale. While minor improvements in communication clarity could enhance the experience, their consistent delivery and sales growth impact make them a standout agency.

Final Rating: ⭐⭐⭐⭐⭐ (4.8/5)