Agency Entourage Review: A Full-Service Digital Marketing Powerhouse

Introduction

Agency Entourage, a strategic marketing firm under Wave Omnimedia Group, offers full-service digital marketing solutions with a unique flat monthly fee model. Designed for businesses lacking in-house marketing resources, the agency specializes in campaign management, SEO, PPC, social media, and creative design. Their approach has earned them notable clients and industry recognition, including awards for impactful campaigns.

Pros and Cons of Agency Entourage

Strengths

1. Exceptional Creativity & Award-Winning Designs

Clients consistently praise Agency Entourage’s creative team for delivering visually stunning and attention-grabbing campaigns. One reviewer noted:

"The designs they’ve done for us have gotten attention and are visually appealing. They won an award for one of our campaigns!"

Another compared their work to big-brand quality:

"The design work is so professional—I feel like I could be working at Pepsi!"

2. Strong Project Management & Communication

Agency Entourage excels in organization and transparency, providing:

• Weekly status updates
• Clear deadlines
• Monthly strategy meetings with leadership

One client highlighted:

"They always meet hard deadlines. Every Friday, we get an email outlining upcoming deliverables."

3. Responsiveness & Client Retention

The agency is highly responsive, often replying within 24 hours or less. Their low staff turnover also ensures continuity:

"I’m not always re-educating new resources—they retain staff well, which saves time."

4. Measurable Results

Clients report significant improvements in:

• SEO rankings ("We ranked #1 in Google searches!")
• Social media engagement ("Our traffic skyrocketed!")
• Lead generation ("We secured $40M in unexpected loans thanks to their campaigns!")

Areas for Improvement

1. Industry-Specific Expertise

Some clients in B2B or niche markets felt the agency could refine its approach:

"They sometimes recommend B2C tactics that don’t fit our complex niche. More strategic thinking would help."

2. Pricing Transparency

While the flat-fee model is appealing, some clients noted inconsistencies:

"We got a great deal on one service but felt overcharged on another. More pricing predictability would help."

3. Quality Control

A few reviewers mentioned occasional oversights:

"They deliver quickly, but sometimes I catch mistakes they should’ve found."

4. Staff Turnover (For Some Clients)

Though many praised retention, others experienced rotating account managers:

"They hire bright talent, but turnover means adapting to new contacts occasionally."

Final Verdict: Who Should Hire Agency Entourage?

Best For:

✔ Small to mid-sized businesses (50–300 employees) needing full-service marketing.
✔ Companies wanting award-winning creative work without an in-house team.
✔ Brands prioritizing fast response times and long-term partnership stability.

Consider Alternatives If:

✖ You operate in a highly specialized B2B niche (may require deeper industry tailoring).
✖ You need ultra-predictable pricing (some clients noted fluctuations).

The Bottom Line

Agency Entourage delivers high-impact campaigns, stellar designs, and reliable execution—making them a top choice for businesses scaling their digital presence. While they could refine niche expertise and pricing, their responsiveness, creativity, and proven results make them a standout partner.

Rating: 4.5/5 ★★★★☆