Advice Media Review: A Digital Marketing Agency with Mixed Results

Advice Media is a full-service digital marketing agency specializing in legal and medical industries. The company boasts a team of designers, developers, SEO specialists, and social media experts, promising comprehensive digital solutions tailored to professional service businesses. However, based on client feedback, their execution often falls short of expectations.

Pros and Cons of Advice Media

1. Project Management & Communication

❌ Major Weaknesses Reported
Clients consistently criticize Advice Media’s poor project management and lack of communication:

• Delayed Deliverables: One client reported their website was three months late, hurting their market share.
• Abandoned Projects: A project lead went on maternity leave with no replacement, leaving the client stranded.
• Unresponsive Support: Even after acknowledging mistakes, the company refused to assist with transitioning to a new provider—despite ongoing payments.

💡 Client Quote:
"They lack communication among their own teams and seriously lack any type of customer service drive."

2. Social Media & Content Quality

🚨 Serious Concerns Over Professionalism
Several clients expressed frustration with Advice Media’s social media and content marketing efforts:

• Grammatical Errors & Inaccuracies: Clients had to edit blog posts due to poor research and mistakes.
• Cultural Insensitivity: One client reported a culturally inappropriate Facebook post (a white couple in blackface and robes), forcing them to halt social media services.
• Resistance to Feedback: The agency refused to implement requested SEO tags and dismissed client concerns.

💡 Client Quote:
"Their social media campaign generated nothing. If anything, it had a negative impact on our brand."

3. Website Performance & SEO

📉 Mixed Results, Hard to Attribute Success
While some clients saw increased website traffic, they struggled to credit Advice Media:

• Traffic Growth Unclear: Clients noted their own marketing efforts (not Advice Media’s) likely drove improvements.
• No Post-Launch Support: After the website was live, clients faced slow response times for updates and fixes.

💡 Client Quote:
"Only when I said I wanted to leave did they involve someone higher up—but still no resolution."

4. Customer Service & Accountability

🔴 Lack of Professionalism & Follow-Through
Clients described Advice Media as young and inexperienced, lacking key business fundamentals:

• No Accountability: The company admitted mistakes but offered no solutions.
• Poor Relationship Management: Clients felt dismissed, receiving long emails but no real action.
• Unwillingness to Improve: Requests for changes were ignored or rejected.

💡 Client Quote:
"They don’t understand the value of relationship management, customer service, or accountability."

Final Verdict: Should You Hire Advice Media?

✅ Potential Strengths

• Specialized in Legal & Medical Fields – They understand niche industries.
• Full-Service Team – Offers a range of digital marketing services.

❌ Critical Weaknesses

• Unreliable Project Management – Delays, poor handoffs, and lack of support.
• Low-Quality Social Media & Content – Errors, insensitivity, and resistance to feedback.
• Poor Customer Service – No accountability or problem-solving.

🔥 Final Recommendation:
If you need a polished, professional, and responsive digital marketing partner, Advice Media may not be the best choice. While they have some industry expertise, their lack of reliability, communication, and professionalism makes them a risky investment. Clients who stayed with them often did so out of contractual obligation rather than satisfaction.

Alternatives to Consider:

• Look for agencies with proven case studies in your industry.
• Prioritize transparent communication and accountability in contracts.
• Test responsiveness before signing to avoid being stuck with poor service.

📢 Have you worked with Advice Media? Share your experience in the comments!