Above Media Review: A Digital Marketing Partner That Actually Cares

Running a small business in Kalamazoo means wearing a dozen hats—CEO, customer service rep, and, unfortunately, often an amateur digital marketer. After struggling to keep up with SEO updates and social media algorithms, I knew I needed professional help. That’s when I discovered Above Media, a local agency promising transparency, customization, and real results. Here’s how they delivered.

Custom Strategies That Actually Fit Your Business

Many agencies slap together generic marketing plans, but Above Media starts with deep industry research. For my boutique wellness studio, they didn’t just recycle tactics from e-commerce or manufacturing clients. Instead, they analyzed competitors, local search trends, and even my ideal client’s online behavior before suggesting a mix of SEO, Google My Business optimization, and Instagram Reels. Their approach felt tailored, not templated.

One minor critique? Their initial research phase takes time—about two weeks before strategy kickoff. But as they explained, rushing this step means weaker results. For impatient entrepreneurs (like me), that patience pays off.

Transparency You Can Trust

Ever worked with an agency that drowns you in jargon or vanishes after cashing your check? Above Media flips the script. Weekly check-ins, plain-English reports, and open access to analytics dashboards kept me in the loop. When my website’s bounce rate spiked, they didn’t hide it—they diagnosed the issue (slow-loading service pages) and fixed it within days.

Their pricing is equally clear. No surprise fees or vague "retainer" structures. For my budget, they outlined exactly which services would drive the most ROI and which could wait. That honesty is rare.

Websites Built to Convert (Not Just Look Pretty)

My old site was a brochure—static, forgettable, and terrible for SEO. Above Media rebuilt it with speed, mobile responsiveness, and strategic calls-to-action. They even trained me on updating blog posts myself (no developer ransom required). The result? A 40% increase in contact form submissions in three months.

Small gripe: Their design aesthetic leans clean and modern, which might not suit ultra-niche brands wanting bold, avant-garde visuals. But for most professional services, their style works.

Pros & Cons at a Glance

Strengths:

• Industry-specific strategies—no cookie-cutter plans.
• No black-box reporting—they explain every metric.
• Small business advocates—they fight for your budget’s worth.
• Future-proof tech—their SEO and sites stay ahead of updates.

Areas to Note:

• Not the fastest start—their thoroughness means slower onboarding.
• Designs are polished but safe—creative rebels might crave more edge.

Final Thoughts

Above Media isn’t just another agency—they’re true partners. They saved me from wasting money on misguided ads, boosted my local search visibility, and (most importantly) treated my business like their own. If you’re a Kalamazoo-area small business owner tired of being fed generic solutions, they’re worth the conversation. Just bring patience for their process—it’s how they guarantee results.