3Q/DEPT Review: A Deep Dive into Performance, Management, and Client Satisfaction

3Q/DEPT (formerly 3Q Digital) is a full-service digital marketing agency specializing in performance marketing, paid media, SEO, and analytics. With a client roster that includes industry leaders like Square, ModCloth, and Eventbrite, 3Q/DEPT has built a reputation for driving measurable growth through data-driven strategies. Their expertise spans paid search, social advertising, programmatic media, and more, making them a go-to partner for brands looking to scale efficiently.

Pros: What Clients Love About 3Q/DEPT

1. Exceptional ROI & Performance Growth

Clients consistently report significant improvements in key metrics after partnering with 3Q/DEPT:

• Non-branded campaigns saw a 40%+ increase in ROI.
• Conversion rates improved by 25%+.
• Branded campaigns achieved 10%+ higher click-through rates (CTR).
• Display advertising ROI remained strong even after doubling investment.

One client noted:

"Digital advertising has been our only subscriber acquisition tool, and we’ve exceeded all our goals while leading in our market. 3Q/DEPT has been a true partner in our growth."

2. Strong Project Management & Responsiveness

Clients praise 3Q/DEPT’s structured approach and quick turnaround times:

• Weekly performance deep dives with actionable insights.
• Deadlines are consistently met, even with last-minute requests.
• Highly responsive account managers who deeply understand client businesses.

A testimonial highlights:

"Sean McEntee, our project manager, is extremely responsive. He knows our business as well as we do and is always available for urgent questions."

3. Cutting-Edge Expertise & Innovation

3Q/DEPT stays ahead of industry trends, implementing beta features and advanced tactics before competitors:

• Quick adoption of new Google/Bing betas.
• Deep knowledge of emerging digital marketing strategies.
• Proactive testing and optimization.

One client shared:

"When Google announces a new beta, 3Q/DEPT has clients testing it within days. They’re always ahead of the curve."

4. Seamless Team Transitions

Despite team changes, clients experience minimal disruption:

• Smooth onboarding of new team members.
• Junior team members trained in the background before taking lead roles.
• Consistent performance even during personnel shifts.

A long-term client remarked:

"They manage transitions flawlessly—no two-steps-back moments when team members move on."

Cons: Areas for Improvement

1. Onboarding Process for New Clients

Some clients found the initial setup phase challenging:

• Difficulty articulating business priorities in a structured way.
• Learning curve in aligning internal knowledge with 3Q/DEPT’s processes.

A client noted:

"When we were new, it was hard to translate our needs into their workflow. We had to develop a better process together."

2. Proactive Integration with Internal Teams

While 3Q/DEPT excels in execution, some clients wish for deeper collaboration:

• More seamless integration with internal marketing processes.
• Better alignment with company-specific workflows.

One suggestion was:

"They could adopt a more proactive approach to becoming an extension of our internal team."

Final Verdict: Is 3Q/DEPT Worth It?

Strengths:

✅ Proven track record in boosting ROI and performance.
✅ Highly responsive and organized project management.
✅ Industry-leading expertise in digital marketing.
✅ Smooth team transitions without performance dips.

Weaknesses:

⚠ Initial onboarding can be challenging for new clients.
⚠ Could integrate more seamlessly with internal teams.

Conclusion:

3Q/DEPT is a top-tier digital marketing agency that delivers measurable results, particularly for brands looking to scale paid media efficiently. Their data-driven approach, expert team, and strong project management make them a reliable partner. While the onboarding process could be smoother for new clients, their long-term performance and adaptability make them a standout choice.

Final Rating: ★★★★☆ (4.5/5) – Highly recommended for performance-driven marketing.