1Brand Design Review: A Comprehensive Look at Their Web Design and Branding Services

1Brand Design is a Chicago-based creative agency specializing in web design, WordPress development, SEO consulting, graphic design, and brand identity services. Since 2009, they’ve been helping small and medium-sized businesses build their online presence with clean, professional, and results-driven designs. Their services include web design, UX optimization, copywriting, social media management, and more.

Pros and Cons of 1Brand Design

Quality of Work

Pros:

• Customers consistently praise the high-quality designs delivered by 1Brand Design. One client mentioned, “The difference in their new website versus our old one is substantial. We went from an embarrassing site to one we're proud to market.”
• The agency’s attention to detail and ability to capture the client’s vision are standout features. A reviewer noted, “They understood very well my vision from both content and visual display of the site. Very impressive.”
• The final deliverables often exceed expectations, with clients describing the websites as “gorgeous” and “high-functioning.”

Cons:

• While most clients are satisfied, some felt that 1Brand Design could have offered more creative variations during the design process. One client suggested, “They could’ve presented 1–2 variations of the site’s theme and design.”

Project Management and Communication

Pros:

• 1Brand Design excels in project management, with clear timelines and responsive communication. A client shared, “They were very clear about the timelines, and they delivered on time. They were also responsive.”
• The team uses tools like Trello and FlowMapp to streamline collaboration, making it easy for clients to track progress and provide feedback.
• Weekly updates and proactive communication ensure that clients are always in the loop.

Cons:

• Some clients noted that delays on their end (the client side) occasionally slowed down the process, but 1Brand Design remained patient and accommodating throughout.

Usability and Features

Pros:

• The websites designed by 1Brand Design are not only visually appealing but also highly functional. One client reported, “Clicks and conversion rates for every page they designed outperformed anything we had before.”
• Improved navigation and usability are frequently highlighted as key benefits. A reviewer mentioned, “The improved navigation and usability of the site will contribute to performance increases over a longer period of time.”

Cons:

• A few clients mentioned that integrating SEO concepts could be improved. One client stated, “Integrating SEO concepts could be an area for improvement.”

Durability and Long-Term Support

Pros:

• 1Brand Design provides ongoing support, including WordPress maintenance and hosting services. A client shared, “They have also been managing our WordPress and hosting, and so far, it’s been smooth sailing.”
• The agency’s ability to train internal teams on development tools ensures long-term usability and independence for clients.

Cons:

• No significant durability issues were reported, but some clients expressed a desire for more proactive suggestions for future updates or improvements.

Conclusion

1Brand Design stands out as a reliable and professional agency for web design and branding services. Their ability to deliver high-quality, functional websites tailored to client needs is consistently praised. The team’s strong project management skills, clear communication, and patience make the collaboration process smooth and enjoyable.

While there are minor areas for improvement, such as offering more design variations and integrating SEO more effectively, these do not detract from the overall positive experience. Clients appreciate the agency’s flexibility, attention to detail, and commitment to delivering results.

Final Verdict:
If you’re looking for a creative partner to elevate your online presence, 1Brand Design is an excellent choice. Their expertise, professionalism, and dedication to client satisfaction make them a top contender in the web design and branding space.